Ethernet Backhaul doesn't work

Ethernet Backhaul doesn't work

Ethernet Backhaul doesn't work
Ethernet Backhaul doesn't work
Thursday
Model: Deco E4  
Hardware Version: V4
Firmware Version: 1.11

Hello people

 

I have a problem configuring my Deco E4. I have a house with two floors, and I want to have one Deco on each floor. Between the floors there is LAN cable, which I want to use for connecting the Decos for more stability.

 

I connected the main DECO to cable modem, and set it with application wizard. After that i connected the second DECO but via WiFi, as described in the instructions. Finally, I placed second DECO device on the second floor and connected the LAN cable that runs between two deco devices, but it still acts as WiFi repeater, not taking the data from LAN.

In the app, I still see green WiFi icon between two devices, saying that the intensity of signal is medium. I tried switching from router to AP mode, but no success.

 

What else should I do? I tried rebooting devices together, separately, I checked the cable as well, tried switching ports, but with no success.

 

Thank you

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Re:Ethernet Backhaul doesn't work
Thursday

  @Dobroslav 

 

Bring Satellite Deco to where Main Deco is and connect both with very short (1-2 meters/2-4 feet) Ethernet cable. See if Satellite Deco will establish Ethernet backhaul. If it does, the problem must be with LAN cable between floors. If it does not, further investigation may be required.

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