Home

Forums

Stories

Knowledge Base

Home Network Community > Deco > BE65 main unit loses internet connection when using the Deco app on iPhone

< Deco

BE65 main unit loses internet connection when using the Deco app on iPhone

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Tuesday - last edited Wednesday

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2025-03-25

BE65 main unit loses internet connection when using the Deco app on iPhone

Tuesday - last edited Wednesday

Model: Deco BE65

Hardware Version:

Firmware Version: 1.0.8 Build 20240723 Rel. 26458

This issue is very frustrating and has happened every time I open the iOS Deco app in the past few weeks.

Is this a known problem?

It resolves when I restart the main Deco, but that is not a sustainable solution.

iOS app version: 3.9.9

1 Accepted Solution

Tuesday - last edited Wednesday

Posts: 3860

Helpful: 1175

Solutions: 84

Stories: 25

Registered: 2018-11-01

Re:BE65 main unit loses internet connection when using the Deco app on iPhone-Solution

Tuesday - last edited Wednesday

Please see this Thread for detials.