Main deco loses internet

Main deco loses internet

Main deco loses internet
Main deco loses internet
Monday
Model: Deco S7  
Hardware Version:
Firmware Version: 1.5.2 Build 20240927 Rel. 68977

Hi

I purchased and setup 4 x S7 Decos about 6 weeks ago. They all ran perfectly for over a month, but now the "main" keeps losing internet connection (up to a few times per day). Most of the time (if I have the patience) it restores connection within a few minutes (5 - 30), other times a deco reboot fixes it. 

What I have tried so far:
1. As suggested in the app guide, disabled Beamforwarding (Fast Roaming was already off)
2. Changed the DNS from default to 8.8.8.8
3. Double checked that wifi on my router itself is off to prevent it clashing with the mesh network

When those didn't help, I took one of the "slave" devices, moved it to the "main" position, and made it the main in the application (trying to eliminate a faulty device). Didn't seem to help. 

My network details:
4 x S7 all connected via ethernet (Router to main, main to first "slave", slave to slave) beyond that. 
2 x E4 connected wirelessly (at the furthest most points)

Any suggestions on what else I can look at?

  1      
  1      
#1
Options
1 Reply
Re:Main deco loses internet
Monday

  @GavinT 

 

If you have ISP router, you should check if it is router that loses Internet link.

 

Also, you could switch Deco mesh to Access Point mode: in all things networking it'll be relying on ISP Router, so if outages continue that is either Internet link from your house or Ethernet cable between Main Deco and ISP Router.

 

Additionally, more ways of troubleshooting will open if you switch Deco mesh to Access Point mode, and I can explain these later if you do.

  1  
  1  
#2
Options