This network has been deleted” when setting up Deco M5 with 6 devices

This network has been deleted” when setting up Deco M5 with 6 devices

This network has been deleted” when setting up Deco M5 with 6 devices
This network has been deleted” when setting up Deco M5 with 6 devices
10 hours ago
Model: Deco M5  
Hardware Version:
Firmware Version: 3.8.157 (App)

Hi everyone,

 

I'm having trouble setting up my Deco M5 network with six devices. My setup consists of:

- One main Deco in the house, connected to the modem in the utility room.

- Four additional Deco units placed throughout the house.

- One Deco in the shed, connected via its own Ethernet cable directly to the utility room where the modem and main Deco are located.

 

The problem occurs when I add the first few Deco units in the house. After setting them up in the app, I suddenly get the error message: This network has been deleted. At that point, the entire network disappears from my app, and I can change any settings. The only option I see is to set up a new network from scratch.

 

Has anyone experienced this issue before, or does anyone have a solution? My family isn't too happy right now with no WiFi, so I really appreciate any help.

 

Thanks in advance!

 

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