Need Help with Deco Ethernet Backhaul in AP Mode

Sivin

16 hours ago

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Registered: 2025-02-22

Need Help with Deco Ethernet Backhaul in AP Mode

16 hours ago

Tags: #Network Connectivity #Access Point Mode #Deco Ethernet Backhaul

Model: Deco S4

Hardware Version:

Firmware Version: 1.5.2

Hi, I having trouble setting up 3 Deco units using ethernet backhaul. I have cables wired from my ISP router to each room through ports on the wall. I set up all 3 Deco units wirelessly, then switched them to AP mode. Now I have internet with 1 main unit (wired) with 2 satelline unit (wireless). However, when I attempt to use ethernet backhaul for 2 satelline units, the internet stops working. The LED is still white (not red) but I either have really slow internet (~1Kbps) or no internet at all (devices cannot connect).

Did I do something wrong here? Why does the main Deco work in AP mode alone (satellines are powered off) but the whole system stop working when I plug in the ethernet cable for 2 satellines?

Thank you all in advance!!

1 Reply

Alexandre.

LV6

12 hours ago

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Registered: 2020-10-22

Re:Need Help with Deco Ethernet Backhaul in AP Mode

12 hours ago

@Sivin

It is possible something is wrong with Ethernet cables.

It is also possible your ISP Router does not support Deco Ethernet backhaul. Very rare case, but happens. Also, if your ISP Router supports its WiFi mesh, that may conflict with Deco mesh.

The steps I would suggest:

1. Tell what is brand name and model number of your ISP Router;

2. Check ISP Router documentation, if it does support WiFi extenders/mesh (from your ISP), turn off (disable) that support in ISP Router configuration settings;

3. Using short Ethernet cable, connect one of Satellite Deco to available Ethernet port of Main Deco. You should see Ethernet backhaul on that Satellite Deco. Now take Satellite Deco to ISP Router and with that same Ethernet cable connect it to ISP Router. If you see Ethernet backhaul for Satellite Deco, that means ISP Router supports Deco Ethernet backhaul. If you do not see Ethernet backhaul for Satellite Deco, ISP Router does not support Deco Ethernet backhaul at all or with its current configuration settings.

Need Help with Deco Ethernet Backhaul in AP Mode

Need Help with Deco Ethernet Backhaul in AP Mode

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