Deco m4 cant reach the maximum speed of my line

Deco m4 cant reach the maximum speed of my line

Deco m4 cant reach the maximum speed of my line
Deco m4 cant reach the maximum speed of my line
a week ago
Model: Deco M4  
Hardware Version: V7
Firmware Version:

Hello. I use deco m4 series for the past few months. I had no problem with the speed before, i had 100mpbs download and 10 upload from my provider. The issue l started yesterday when i upgraded my speed on my line from 100 to 300/150 and since then i can't reach above 160mbps on download. I changed the qos service on my deco app and made I reboot but nothing has changed. If I take a speedtest directly from my router i reach 305mbps. What can i do?? That's not normal at all. 

Note:  i have the deco units and the main one is connected with Lan to my router. Please help 🙏 

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#1
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6 Reply
Re:Deco m4 cant reach the maximum speed of my line
a week ago

  @Nick04 

 

If Main Deco connects to router (not just modem), you can switch Deco mesh to Access Point mode to see if this will improve its performance: Switching a Deco to Access Point (AP) Mode

 

In case you find you don't like how Deco mesh runs in Access Point mode, you can undo that change easily and will get Deco mesh back to its default Router mode.

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#2
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Re:Deco m4 cant reach the maximum speed of my line
a week ago

  @Alexandre. I did it and nothing changed. Which is the best function? Mesh or access point ?

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#3
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Re:Deco m4 cant reach the maximum speed of my line
a week ago

  @Nick04 

 

If you do not need features specific to default Deco Router mode, Access Point mode is better.

 

Try another test: force Deco mesh Main Network to broadcast 5GHz signal only, and check speed again. Also make sure that device you use to run speed test is connected wirelessly to Main Deoc and not more than 2 meters (6 feet) away from it, with unobstructed view.

 

 

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#4
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Re:Deco m4 cant reach the maximum speed of my line
a week ago

  @Alexandre. I tried this too and nothing changed so switched to default again. Also for moment i reached 260mbps and the next moment again 150... If I reset all units and set the network again would you think it could help? 

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#5
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Re:Deco m4 cant reach the maximum speed of my line
a week ago

  @Nick04 

 

You could try that. I would also suggest to ensure that when you run speed tests, your device is connected to Main Deco.

 

Try this:

 

1. Delete all Deco units from Deco mesh;

2. Delete Deco network from Deco app;

3. Add one Deco to new Deco network and it will be Main Deco.

4. For Main Network Select SSID you never used before, to make sure device connects to Deco. Make sure it is not the same as ISP router SSID;

5. Configure Deco mesh (with one Deco unit) to run in Access Point mode;

6. Configure Main Network to broadcast on 5GHz only.

 

Connect device to Main Deco SSID and run speed tests on it.

 

 

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#6
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Re:Deco m4 cant reach the maximum speed of my line
Sunday
Man, I I have tried everything.. and nothing changes.... I have reset the whole network, swiched the deco units, used on mesh and on access point mode. I DID EVERYTHING and the speed remains at aapproximately 160. This is nothing to do with my provider cause if i connect to my router i get 305mbps. God its 300mbps not 500 or more, it supposed to work fine with that speed.... I am really dissapointed, i spend 120euros to buy those 3 decos in order to have the maximum of what i pay to my provider and now i get the half. Also i have tried everything i read on the community and still nothing, besides i didn t find a case that the problem was solved. I do not know what to do now...Thanks for your time though!
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#7
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