MacBook disconnecting from Deco BE25
Hej,
just bought and installed my Deco BE25 and everything works fine with iPhone, Apple TV, HP-computer. However my MacBook Pro from 2018 keeps losing connection every 3-4 minute or so, forcing me to turn Wi-Fi off then on on the computer. Why could this be and what are potential fixes for it?
thanks,
P
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Hey!
correct, just after setting up the Deco it started, never had that issue before.
have tried what you have suggested but issue remains. The only thing that seems to work is to setup a guest network and there after 1 hour it seems OK. Why is that? And is it possible to get that same stability on the main network?
thank you!
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Hi, welcome to the community.
Did MacBook start disconnecting just after switching to Deco BE25?
Have you checked whether there is a new system update available from MacBook 2018?
Please disable Private Address on the MacBook first.
Then please refer to this link to set the preferred Deco and WiFi band for MacBook 2018:
How to select a preferred signal source on the Deco App
Wait for your reply and best regards.
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Hey!
correct, just after setting up the Deco it started, never had that issue before.
have tried what you have suggested but issue remains. The only thing that seems to work is to setup a guest network and there after 1 hour it seems OK. Why is that? And is it possible to get that same stability on the main network?
thank you!
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Hi, Did the MB 2018 also connect to the 5GHz of the Guest network?
How about connecting it back to the Main Network and enabling the "device isolation" to see whether it maintains stability?
Wait for your reply and best regards.
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