Other Deco units disconnecting every now and then
The main unit is in Access point mode. I have tried everything. I came across similar post here on this forum.
I reset all units to factory settings. Even tryed swapping a differnt unit for the main unit.
Ramdonly thorought the day, all other units except the main one, disconnects. Unless I turn the power on / off they don't come back online.
It's really frustating and I have no idea how to fix it.
The distance between the units is not even that big.
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Hi, welcome to our community.
May I confirm some information to understand your situation better?
1. What is your exact network topology? (Is there switch in the topology? How each Deco is connected to each other?...)
2. If you switch AP mode into router mode on Deco app, does the problem remains?
3. Please refer to the suggestions in the guide to check: The Satellite Deco network is unstable or loses internet suddenly.
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Hi @Marvin_S thanks for the reply.
The topology is this way.
The main Deco unit is connected to the ISP Router ( Wi-Fi disabled ) via ethernet cable.
Setup Box is also connected via ethernet to the ISP Router.
They are in the living room that has
TV ( connected via Deco Wi-Fi )
Apple TV ( connected via Deco Wi-Fi )
PS4 ( connected via Deco Wi-Fi )
I have 3 other satellite units.
2 of them are no more than 10 feet apart from the main unit.
and 1 is no more than 16 feet apart from the main unit.
I have attached a quick diagram to show the placements.
Setting the mode to router mode does not work. I even tried setting the connection manually, for example bedroom unit connected to study and study unit connected to main.
Random times during the day or when I wake up in the morning, 2 or all 3 satellite units are blinking red.
It try manual rebooting that sometimes don't work, so I go and manually unplug plug each satellite unit back.
This happens every single day and it has been very frustrating.
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Hi, thanks for your detailed sharing.
To assist you efficiently, I've forwarded your case to the TP-Link support engineers who will contact you with your registered email address later. Please pay attention to your email box for follow-up.
Welcome to update solution here if the problem is resolved.
Thank you and best regards.
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