RE705X - can't get past first base

RE705X - can't get past first base

RE705X - can't get past first base
RE705X - can't get past first base
2 weeks ago - last edited a week ago
Model: RE705X  
Hardware Version: V1
Firmware Version: Who knows?

My knowledge of computers extends to turning the thing on and off without assistance, so perhaps I shouldn't even be trying to get onbe of these things to work. I get as far as one blue light on the thing, but then everything else goes off the rails. I get the Tether app searching for the extender. Up comes a message "Connect to your network". I try "I'm connected" and am thrown back to the previous page. I try "Unable to connect?" and I'm asked to check if I have selected the right wi-fi network name. Trouble is, the correct passsword is refused! Any suggestions before I consign the thing to the bin?

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#1
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1 Accepted Solution
Re:RE705X - can't get past first base-Solution
2 weeks ago - last edited a week ago

  @teemacs 

 

You can download the user manuals for the Sunrise routers from the following webpages (scroll almost all the way down to the bottom). I think one of the two routers should be yours.

 

https://www<dot>sunrise<dot>ch/en/support/internet/sunrise-internet-box/installation

 

https://www<dot>sunrise<dot>ch/en/support/internet/sunrise-internet-box-fiber/installation

 

Since the forum doesn't allow to post these links directly you need to replace <dot> with an actual dot "."

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#10
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Re:RE705X - can't get past first base
2 weeks ago

  @teemacs 

 

Hi,

 

I think the easiest way to connect a TP-Link range extender to an ordinary Wi-Fi router is to use the "WPS button" method.

 

https://www.youtube.com/watch?v=oCT-hAtL_IQ

 

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#2
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Re:RE705X - can't get past first base
2 weeks ago

  @woozle  Thank you, but my router doesn't have such a thing.

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#3
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Re:RE705X - can't get past first base
2 weeks ago

  @teemacs 

 

Ok. What is the model name of your router?

 

Usually routers that don't have a physical WPS button do still have a "virtual" WPS button within their user interface. (i.e. a button that you click on with the mouse)

 

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#4
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Re:RE705X - can't get past first base
2 weeks ago

It's one from our phone/internet provider here in Switzerland. Comes from a French company called Sagemcom. Sagemcom's models on its website have WPS buttons, but ours doesn't.

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#5
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Re:RE705X - can't get past first base
2 weeks ago

  @teemacs 

 

Is there no label stuck to any side (or the bottom) of the Sagemcom router that shows some name or numbers that indicate the model?

 

Have you'be been provided with login credentials for this router? (sometimes these are also printed on a label on the router)

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#6
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Re:RE705X - can't get past first base
2 weeks ago - last edited 2 weeks ago

Appears to have been a model specifically made for Swiss telecom company Sunrise. Ther instructions were plug in and switch on, using the password printed on the label on the base. And that was that, the way I like it, no need for a degree in computer science.

 

 

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#7
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Re:RE705X - can't get past first base
2 weeks ago

  @teemacs 

 

Provided I've found the correct user manual for the Sunrise router, WPS should be initiated via the "Wi-Fi" button on the top of the router. Apparently this is a three-function button.

 

The following is written in its user manual about the Wi-Fi button.

 

------------------------------------------------------------------------------------------------------------

- Short press (less than 5s) to enable/disable Wi-Fi function.
- Long press (more than 5s) to switch the Sunrise Internet Box to easy-pairing mode (WPS).
- Very long press (more than 10s) to initiate the Sunrise Internet Box easy-pairing mechanism over Wi-Fi with Sunrise TV Box.

------------------------------------------------------------------------------------------------------------

 

Therefore, to activate WPS on the Sunrise router you would need to press the Wi-Fi button longer than 5 seconds, but also shorter than 10 seconds.

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#8
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Re:RE705X - can't get past first base
2 weeks ago

Thank you! As they would say in my native Ireland, yer blood's worth bottlin'!  I had no idea that the wi-fi button did anything other than switch the wi-fi on and off. But then, I never did get a manual, just a card with instructions as to what to connect where, and this multi-functionality of this button doesn't feature. 

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#9
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Re:RE705X - can't get past first base-Solution
2 weeks ago - last edited a week ago

  @teemacs 

 

You can download the user manuals for the Sunrise routers from the following webpages (scroll almost all the way down to the bottom). I think one of the two routers should be yours.

 

https://www<dot>sunrise<dot>ch/en/support/internet/sunrise-internet-box/installation

 

https://www<dot>sunrise<dot>ch/en/support/internet/sunrise-internet-box-fiber/installation

 

Since the forum doesn't allow to post these links directly you need to replace <dot> with an actual dot "."

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#10
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Re:RE705X - can't get past first base
2 weeks ago

  @woozle Got it to work, so thank you! Nice that there exist folk such as yourself who are prepared to help technological Luddites.

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#11
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