Surfshark VPN stopped working with update
Hello!
Unfortunately, I had auto-update enabled on my router, and today the 1.1.1 version was installed on it.
My surfshark VPN was working just fine, and now it can't process any traffic no matter if it comes from the wired interface or wireless. I have an Apple TV that is connected through ethernet, and an Android TV via the wireless network, and both lose connectivity when I turn on the VPN. As soon as I turn off the VPN, they recover internet access, but of course with a local IP address.
Any help and/or suggestions would be appreciated. This was working well until the update today.
Thank you in advance!
JO
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@sonicwaved Hi Sonic! A beta firmware was provided and it appears to be working just fine again!!!!
JO
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@NetStorm thanks for letting me know. Glad it works for you. I don't see it on the site or in the UI so I responded to the support person that got back to me. Hoping it will resolve for me as well.
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@sonicwaved Hi Sonic! This is the download link they shared with me. I hope the firmware fixes your problem too! Do let us know.
https://tpbeta.com/s/surfshark/download
Warm regards,
JO
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@NetStorm Thank you. The support person I had also sent me a beta that worked, probably the same version. Glad this got fixed!
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Hello @NetStorm @sonicwaved
I'm glad to inform you that our development team has provided beta software to address this issue that you experienced with the WireGuard VPN. Please upgrade and install the beta software on your Archer BE550 V1, then check if the devices connect to the internet properly.
You can download the beta firmware directly from the thread below:
Devices Unable to Access Internet When Added to the WireGuard VPN Client List on Archer BE550 V1
Do let me know if the beta resolves the issue. Thank you.
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