Deco wifi 6

Deco wifi 6

Deco wifi 6
Deco wifi 6
Tuesday - last edited Tuesday

Hallo, 

 

ich kann in der App das wifi 6 nicht aktivieren. Hat jemand eine Ahnung warum? 

2 x x95

2 x x90

1 be65

2x outdoor x50 Decos

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#1
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3 Reply
Re:Deco wifi 6
Wednesday

  @Lukaslm 

 

Hi, welcome to our community.

Is the problem that the 6GHz wireless signal can not detected? 

If so, you may follow tips in this thread: What if my device failed to detect the 6 GHz Wi-Fi Band

You may share more details for our better understanding if further suggestions are needed.

Thank you and best regards.

 

 

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#2
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Re:Deco wifi 6
Wednesday

  @Marvin_S 

hi and thanks

 

No, the problem
is I can't activate it. I turn it on via the app and it turns off immediately
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#3
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Re:Deco wifi 6
Yesterday

  @Lukaslm 

 

Hi, thanks for your update.

1. May I confirm your exact network topology? For your current Deco models, only Deco BE65 supports 6GHz band. Did you set it as main Deco?

Usually, we recommend using advanced Deco model as main Deco. You may refer to this guide to know more.

2. Are you using the latest Deco app? You may check from Google Play or Apple Store.

3. It is also suggested to change another phone to check.  Please share a short video to record this problem on Deco app if possible.

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#4
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