Hi I have a Xe200.
hade my iPhone 11 connected to it.
put on wifi6 only on my phone. I got desconected/removed from my deco. Now I can't find my phone on offline or online. I can't connect to the wifi any more.
How can I access my phone from deco app to remove the only use wifi 6 ? Or is it somthing diftent that made this? Have worked perfectly for a long time befor this. But dumb me wanted to try if I have wifi6 on my phone.
Hi, welcome to the community.
I don't think Deco XE200 is allowed to set "WiFi 6 only". Did you set "Connection Preference" on the Deco APP to set iPhone 11 to connect to the 5GHz band only?
Would there be any error message when the iPhone 11 failed to connect Deco XE200?
-It is also suggested to enable the Guest network(5GHz only for example) to see whether iPhone 11 could connect to the Guest network
Have you tried to reset the network settings on the iPhone to see whether it helped?
https://support.apple.com/en-us/111786
Thank you very much and best regards.
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