Wiz devices keep disconnecting from network
I got this systems to boost the Wi-Fi signal around the home, which it does very well.
I have a network set up for your typical devices, phones, laptops, TV's etc. but also have a IoT network setup for all my Smart Devices, plugs, bulbs and cameras isolated to 2.4ghz.
the issue I'm having is with my 'Wiz' devices. These worked fine (just with a weak signal) directly to my WiFi router, but now on the Mesh network, some keep dropping off, they sometimes reconnect on their own, but mainly when I individually power or even reconnect them back to the network.
I have ran 'Network Optimisation' several times and some of these devices are almost right next to some of the Deco Units, so it's not a signal issue.
I have tried turning off Fast Roaming and Beamforming, but the issue persists.
Is there a known issue with Wiz and Deco hubs? If so, how do I fix this please?
Hi, welcome to the community.
Did the instability issue with Wiz devices start recently?
Did you set Deco E4 into Access Point mode or Wireless router mode?
-Since there is already an ISP router, it is suggested to set Deco E4 into Access Point mode:How to set up Deco to work in Access Point mode
Have you tried to temporarily enable the 2.4GHz Guest network and check whether Wiz devices can maintain a stable connection over the Guest Network?
Please also disable "Mesh Technology" on the Deco APP for Wiz devices:
Thank you very much and best regards.
