Deco m4 is Keep disconnecting
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
My deco is Keep Disconnecting can anyone tell me how to solve it?
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Hi, Would the LED on the Deco M4 turn red when the internet disconnected?
If yes, please go to Deco APP>More>Advanced>IPV4 and check whether the IPv4 address is still here.
Since you are on the latest firmware 1.5.4 which was just released a few weeks ago, the engineers valued any feedback about this firmware.
Could you please send an email to support.forum@tp-link.com with the following information:
1. Who is the internet service provider and how about the model number of the cable modem?
2. Will the internet connection restore automatically or do you have to manually restart the Deco?
3. How often did the disconnection repeat within one day?
Thank you very much and wait for your reply.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
@Mr.Mridha Thank you very much for getting back to me and I also got your email.
Please reach to the email for further assistance.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 2
Views: 611
Replies: 3
Voters 1
