Devices keep disconnecting

Devices keep disconnecting

Devices keep disconnecting
Devices keep disconnecting
2024-11-14 14:12:09
Model: TL-PA8033P KIT  
Hardware Version: V4
Firmware Version:

Hi !

I bought my first pair of devices over a year ago and everything worked ok, until one of devices died... Now I bought another set of devices, but this one just doesn't work...

 

I manged to pair devices, I disabled power managment, I created secure network between them, but after few minutes, main device (the one connected to router), just turns off. After a while device turns back on, works for few minutes and then stops working again. 

 

Sometimes it helps if I unplug device and re-plug it again.

 

I live in appartment in modern building (built in last 10 years). One devices is installed in my room and other one in the living room, so they should be on the same network... 

 

TPLink utility shows speed from 500-700.

 

Not sure what the problem could be...  

 

Only difference betwen old devices and new ones is version of hardware (old ones were V3 and new ones as V4)

 

Andy

 

 

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#1
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3 Reply
Re:Devices keep disconnecting
2024-11-14 14:21:21

  @AndyRozman 

 

Hi,

 

If you swap both TL-PA8033P devices around (i.e. bring the one from the living room to your room and the one from your room to the living room) does the on/off problem follow the device or is it always the one connected to the router that turns on and off?

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#2
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Re:Devices keep disconnecting
2024-11-14 14:54:12

  @woozle 

 

I switched then around. And now the one in my room is not working and other is working.

 

So it looks like something is wrong with device...

 

I checked and the master device is V4 and slave device (the one with 3 ports) is V3. I checked the old ones, and they were both with same version (V3). Could that be the problem?

 

Kind regards,

Andy

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#3
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Re:Devices keep disconnecting
2024-11-14 21:49:42

  @AndyRozman 

 

The versions of the devices don't matter. Any Powerline devices that follow the "HomePlug AV2" standard should work together without issues, even if they were made by different manufacturers.

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#4
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