This Article Applied to:

Archer BE230_V1_1.1.1 Build 20240912

Archer BE3600_V1_1.1.1 Build 20240912

Phenomenon Description:

After updating the router's firmware to version 1.1.1 Build 20240912, some users have reported that the VPN Client status shows as connected but the client devices fail to access the internet after being granted VPN access. 

jeffery-tan has detailed the issue he encountered in this thread.

Workaround:

We understand this can be frustrating. Our development team has provided beta software to address this issue. If you're experiencing a similar problem, please upgrade and install the beta software on your Archer BE230/BE3600, then check if the OpenVPN connection works properly.

Archer BE230&BE3600_V1_1.1.2 Build 20241211 (Beta firmware)

Note: Please be sure you have read the Terms and Conditions for TP-Link Beta Firmware before proceeding.

Additional Information

If this beta software doesn't resolve the issue and you still can't access the internet after connecting to an OpenVPN Server, please ensure you can connect to the OpenVPN Server directly using the OpenVPN application on a phone or computer, then provide the following details.

1. Model number, hardware, and firmware version of your TP-Link Router.

2. What kind of VPN server you are connecting to?

3. Which VPN type are you using on the TP-Link router, OpenVPN or WireGuard?

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What if the VPN Client on the Wi-Fi Router Is Not Working?