Archer C64 Freezes and Goes Offline After Updating to Firmware 1.14.3

Archer C64 Freezes and Goes Offline After Updating to Firmware 1.14.3

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Re:Archer C64 Freezes and Goes Offline After Updating to Firmware 1.14.3
2024-11-22 22:17:40 - last edited 2024-11-23 00:37:31

  @tapac3 

 

A while ago backup file format was possible to read as a simple text file but they've changed this due to a security reasons (administrator password has appeared there).

As a last resort till everything settles you could try the beta FW offered here by YuriyB.

I am pretty sure that @Kevin_Z or @Sunshine would see this thread and do the necessary, so you can resolve this issue.

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#12
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Re:Archer C64 Freezes and Goes Offline After Updating to Firmware 1.14.3
2024-11-23 12:30:42

I tried downgrading after resetting to factory settings, but the same error persists. It says there’s an issue with the configuration.

So now I’m stuck with a router that freezes and no way to downgrade.

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#13
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Re:Archer C64 Freezes and Goes Offline After Updating to Firmware 1.14.3
2024-11-23 12:36:55

  @tapac3 

File:
BETA Archer-C64-1.0-IMG0-up-noboot-128B_2024-09-25_14.24.28.zipDownload
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#14
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Re:Archer C64 Freezes and Goes Offline After Updating to Firmware 1.14.3
2024-11-23 20:33:55

  @YuriyB I installed the beta firmware on the main router, and it has stopped freezing.
The satellites are running the latest official firmware and are working fine.

So, it can be concluded that the latest official firmware doesn’t function properly on the main router.

 

 

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#15
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Re:Archer C64 Freezes and Goes Offline After Updating to Firmware 1.14.3
2024-11-23 22:40:58

It seems I celebrated too soon. The main router is still freezing, although not as frequently as it did with the latest official firmware.

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#16
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Re:Archer C64 Freezes and Goes Offline After Updating to Firmware 1.14.3
2024-11-23 22:56:00

  @tapac3 so it is your local problem, I have two c64's in mesh working 24/7 for two months with 11 clients on this beta firmware with ZERO problems.

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#17
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Re:Archer C64 Freezes and Goes Offline After Updating to Firmware 1.14.3
2024-11-23 23:10:40 - last edited 2024-11-24 00:36:55

Yes, this is a localized issue, which is why I was asking for help with downgrading.
I don’t know exactly what was updated in the new firmware or why it doesn’t work with my setup.

I have three Archer C64 routers, two of which act as satellites.
On firmware 1.13.3 Build 240223 Rel.60864n(4555), everything was working perfectly.

However, when the update was released, I encountered a pop-up in the web interface that I couldn’t close.
It gave me two options: Update Now or Auto Update Later.

In other words, I was forced to update the firmware, and now I have a device that doesn’t work properly.

  @YuriyB 

I’m glad everything works for you, but that doesn’t mean the problem doesn’t exist.

I have a custom DHCP setup and a different routing table, which could be factors.

Also, I have no idea how you’re managing to work with the beta firmware.
At the very least, the background image in it is incredibly annoying.

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#18
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Re:Archer C64 Freezes and Goes Offline After Updating to Firmware 1.14.3
2024-11-24 14:55:11 - last edited 2 weeks ago

tapac3 wrote

...
However, when the update was released, I encountered a pop-up in the web interface that I couldn’t close.
It gave me two options: Update Now or Auto Update Later.

In other words, I was forced to update the firmware, and now I have a device that doesn’t work properly.
....

  @tapac3 

 

That's strange because the Auto Update feature was introduced in this new FW release v1.14.3:

 

 

Edit: My device is working in AP mode in which mode the Auto Update feature just has been introduced - thus it didn't update the device FW automatically.

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#19
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Re:Archer C64 Freezes and Goes Offline After Updating to Firmware 1.14.3
2024-11-24 15:13:46 - last edited 2024-11-24 15:35:13

  @terziyski 

For obvious reasons, I can’t show how this window looked on the previous firmware version.

However, it appeared immediately upon logging into the router.
The background was dimmed, making all content behind the window inaccessible (no links, no text selection, etc.).

The window couldn’t be closed and displayed a message that a new firmware version was available, with only two options: Update Now or Auto Update Later.

But if you want to see how this window looked without the dimming effect and background blocking, you can type the following into the browser console (on the router's index page):


$('#update-fail-msg').show();

 



But that’s not the main issue. The main problem is that I can’t even install the previous firmware version, even if I’m willing to lose all my settings.

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#20
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Re:Archer C64 Freezes and Goes Offline After Updating to Firmware 1.14.3
2024-11-24 15:50:18 - last edited 2024-11-24 15:51:38

  @tapac3 

 

For safety reasons I keep the Auto Update feature off and starting the FW update process manually.

If you're willing to tell us more about your customized setup, it would be beneficial for the troubleshooting and pinpoint the culprit.

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#21
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