BE800 After force reset led show download symbol can't connect with PC by RJ45

BE800 After force reset led show download symbol can't connect with PC by RJ45

BE800 After force reset led show download symbol can't connect with PC by RJ45
BE800 After force reset led show download symbol can't connect with PC by RJ45
2024-11-20 05:01:22 - last edited 2024-11-20 06:48:43
Model: Archer BE800  
Hardware Version: V1
Firmware Version: Ver: 1.6

Hi 

The network cable to the AP has been disconnected recently.
After pressing the RESET button, the light flashes for more than an hour, and the final LED screen displays the DOWNLOAD symbol.
Try using the 30-30-30RESET method, the LED displays the download symbol  immediately.
The computer cannot connect to the AP control page.
How do I connect to the AP control screen?

Tried 192.168.1.1 or 192.168.0.1 but still cannot connect to AP.

 

 

最近網路線連AP總是斷線.
按RESET鍵後燈號閃爍超過一個小時,最終畫面顯示DOWNLOAD的符號.
嘗試使用30-30-30RESET的方法,LED顯示下載的符號
電腦無法連到AP控制頁面.
請問該如何連線到AP控制畫面呢?

已嘗試192.168.1.1 or 192.168.0.1但仍無法連線至AP.

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#1
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3 Reply
Re:BE800 After force reset led show download symbol can't connect with PC by RJ45
2024-11-21 07:27:29

Hi  @MuTun 

For your case, please try firmware recovery as below:

How to recover the router when it bricked

 

If the problem still exists, the product is likely to have a hardware problem. Please contact local support as soon as possible to inquire about warranty services:

https://www.tp-link.com/support/contact-technical-support/#Hotline-Support

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#2
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Re:BE800 After force reset led show download symbol can't connect with PC by RJ45
2024-11-22 04:29:20

  @Joseph-TP 

 

Thanks Joseph-TP

 

I tried to update to the latest version and it worked normally.

(Archer BE800_V1_1.1.6_240808)


But I need to use version 20230914 for testing.

After re-uploading the firmware version 20230914
It takes a long time to reboot.

 

Waiting after one day then keep check it's worked normally.

Restarting manually requires long time.

And the RJ45 connection to the AP is unstable. The LED keeps flashing.

 

謝謝約瑟夫-TP

我嘗試更新到最新版本,一切正常。

(BE800_V1_1.1.6_240808)


但我需要使用版本 20230914 進行測試。

重新上傳韌體版本20230914後
手動重新開機需要等待很長時間。

並且RJ45連線到AP不穩定.LED持續閃爍.

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Re:BE800 After force reset led show download symbol can't connect with PC by RJ45
2024-11-22 06:26:06

Hi  @MuTun 

We have reported the issue to the support engineers, they will likely reach out to you via email to continue to troubleshoot your issue. Please check your email box and confirm.

 

我們已將問題報告給支援工程師,他們可能會透過電子郵件與您聯繫,繼續解決您的問題。請查看您的郵箱並確認。

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