Deco loses Internet connection

Deco loses Internet connection

Deco loses Internet connection
Deco loses Internet connection
6 hours ago
Model: Deco X50  
Hardware Version:
Firmware Version: 1.5.5

I have a Network consisting of 2 Deco X50 units which are linked via cable. On both of them one device is connected via cable as well. Overall performance is excellent, however sometimes (from once a week up to 3 times a day) Internet connection is lost, both Decos turn red and the App shows thr error "Cannot connect to internet". When I unplug and plug in the internet cable, both Decos turn instantly green and everything is fine again.

 

Does anybody have an Idea how to solve this?

 

I have already tried the following:

- Internet connection from ISP is available all the time

- I tried different LAN ports on the Decos

- Fast Roaming/Beamform option on/off

- Turned IPv6 on/off

- Tried various DNS Servers

- Swapped Main/Secondary Deco

 

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