Deco mesh network struggles to keep devices online, booting random devices offline

Deco mesh network struggles to keep devices online, booting random devices offline

Deco mesh network struggles to keep devices online, booting random devices offline
Deco mesh network struggles to keep devices online, booting random devices offline
Yesterday
Model: Deco X50-5G  
Hardware Version: V1
Firmware Version: V1_1.1.7 Build 20240809

1. Previously I have reported issues where my Deco goes down randomly throughout the day, requiring reboot. Problem not solved.

 

2. About two weeks ago, I finally added a wired backhaul to my Deco network (X50-5G + X50). The issue became not as bad but still randomly go down throughout the day.

 

3. I recently bought a Tapo P110M plug, added to Apple Home via Matter and it managed to be added. But immediately after, it goes "no response" in Apple Home and will not reconnect. It also erratically sometimes go "local only" connection in Tapo app. Issue is pending with support team via email but no reply for 3 days now from person in charge.

 

4. To test my theory, I bought yet another Tapo device, this time the P304M power strip. Added to Apple Home via Matter, same issue. Cannot stay connected in Apple Home and would not reconnect. Even worse, it starts to take down my P110M offline too within the network (show in Deco app) randomly.

 

5. Even much worse, now I noticed that Deco network itself is trying to macro manage how many devices I can have online within. Often time my total devices connected would almost reach 30 devices but Deco now randomly kicks any devices offline to keep total devices connected to 25.

 

6. Why is Deco "smartly" thinks it should choose which of my devices should go offline? I have many smart home devices at home and randomly booting my devices offline will affect my smarthome automations which is driving my crazy daily.

 

7. Is the Deco X50-5G doing this random kicking because it's underpowered and cannot handle more than 25 devices at one time? TP-Link's promotional material "boasted" than it can manage connection of up to 150 devices.

 

8. Setting up QoS and chosing device priority does not have any effect of which devices get booted. Even the prioritised devices get kicked offline randomly.

  1      
  1      
#1
Options