Wireless devices keep disconecting and reconnecting

Wireless devices keep disconecting and reconnecting

Wireless devices keep disconecting and reconnecting
Wireless devices keep disconecting and reconnecting
Saturday
Model: Deco X50  
Hardware Version: V1
Firmware Version: 1.6.1 build 20241010

Hello,

 

After setting up the deco x50, i noticed that wifi devices keep disconnecting and connecting back, I tried on each device to 

1. disable Mesh Technology

2. set High Priority

3. set connection preference (wifi band and deco)

4. disable Fast roaming 

5. beamforming

 

Nothing seems to work. 

 

I have the hikvision doorbell, sonoff outlets, lights and other devices that i want to use when i'm not at home, but i can't, beacause they keep disconecting. Before installing deco x50 i used an tplink Archer ax10 and didn't have these problems.

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#1
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1 Reply
Re:Wireless devices keep disconecting and reconnecting
Monday

  @CataVlad 

Hi, Thanks for the feedback.

Please help me submit the Deco APP log first:

How to submit Deco APP log

 

Have you checked on the control APPs on the Hikvision and Sonos devices to see whether they are truly disconnected or not in case these notifications are false alarms from Deco?

 

 

Is "AcasaVlad" the SSID of the IOT network?

- By the way, how many IOT devices you have connected to Deco?

 

Wait for your reply and best regards.

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#2
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