Wifi connected, but sometimes no internet connection on one mobile and pc only

Wifi connected, but sometimes no internet connection on one mobile and pc only

Wifi connected, but sometimes no internet connection on one mobile and pc only
Wifi connected, but sometimes no internet connection on one mobile and pc only
2024-11-08 01:50:05 - last edited 3 weeks ago
Model: Archer C80  
Hardware Version: V2
Firmware Version: 1.14.0 build 240617

I am facing problem with router since almost a week . After a while my the mobile says no internet connection . But other devices WiFi working fine. When it says no internet on mobile , then I tried for router web log in same mobile but failed. Say refuse to connect . Internet started working again when wifi I turned off and on in mobile. Can anyone help please ....

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#1
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1 Accepted Solution
Re:Wifi connected, but sometimes no internet connection on one mobile and pc only-Solution
2024-11-08 09:46:57 - last edited 3 weeks ago

  @Koushik7788 

Hi,

 

Please make sure the phone is getting a great WIFI signal. 

If you have enabled smart connect, please disable it and test if the issue happens on both 2.4G and 5G.

 

You can also change the WIFI channel and channel width.

If only this certain phone has the unstable issue, please also connect it to another WIFI or hotspot to test. And please also check if you have set advanced settings like parental control or mac filtering for this device.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#2
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Re:Wifi connected, but sometimes no internet connection on one mobile and pc only-Solution
2024-11-08 09:46:57 - last edited 3 weeks ago

  @Koushik7788 

Hi,

 

Please make sure the phone is getting a great WIFI signal. 

If you have enabled smart connect, please disable it and test if the issue happens on both 2.4G and 5G.

 

You can also change the WIFI channel and channel width.

If only this certain phone has the unstable issue, please also connect it to another WIFI or hotspot to test. And please also check if you have set advanced settings like parental control or mac filtering for this device.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
Recommended Solution
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#2
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