Led is Green but no internet

Led is Green but no internet

Led is Green but no internet
Led is Green but no internet
2024-11-04 21:13:59 - last edited 3 weeks ago
Model: Archer C24  
Hardware Version: V2
Firmware Version: 1.12.1 Build 230308 Rel.63310n(5553)

Hi, I'm currently dealing with a problem where all leds of my router are green and the tplink net website says there's internet connectivity  but when I connect to any device and try to use the internet, it doesn't work. I've triend all solutions I've read like rebooting, restarting but it's been 2 days and I still have no internet connection.

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Re:Led is Green but no internet -Solution
2024-11-05 07:19:14 - last edited 3 weeks ago

Hello @Snoww 

 

Could you please provide a screenshot of the router's Status page showing the Internet IP address and DNS servers?

 

We recommend connecting one of your computers directly to your ISP modem, bypassing the C24 router, to confirm you have internet access. Then please check if you've followed the troubleshooting steps in this article:

What should I do if I cannot access the internet through a Wi-Fi router?

 

BTW, who is your ISP?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:Led is Green but no internet -Solution
2024-11-05 07:19:14 - last edited 3 weeks ago

Hello @Snoww 

 

Could you please provide a screenshot of the router's Status page showing the Internet IP address and DNS servers?

 

We recommend connecting one of your computers directly to your ISP modem, bypassing the C24 router, to confirm you have internet access. Then please check if you've followed the troubleshooting steps in this article:

What should I do if I cannot access the internet through a Wi-Fi router?

 

BTW, who is your ISP?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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