Unable to get deco connected to internet through ethernet cable Rj45

Unable to get deco connected to internet through ethernet cable Rj45

Unable to get deco connected to internet through ethernet cable Rj45
Unable to get deco connected to internet through ethernet cable Rj45
3 weeks ago - last edited 2 weeks ago
Model: Deco M4  
Hardware Version:
Firmware Version:

Hello,

 

I am using deco M4 mesh in my home. I recently changed to airtel wifi and trying to connect airtel wofo modem to deco m4 using ethernet/lan cable. When i connect the cable to my laptop, i get internet. When i connect it to lan1 or lan2 ports of deco, deco is not getting connected to internet. Deco wifi is up but without internet. Can someone please help me trouble shoot? Thank you in advance.

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#1
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1 Accepted Solution
Re:Unable to get deco connected to internet through ethernet cable Rj45-Solution
3 weeks ago - last edited 2 weeks ago

  @Deepika_P 

Hi, welcome to the community.

Is the IPV4 internet connection type set to "Dynamic IP" on the Deco M4?

 

It is also suggested to refer to the following suggestions:

Unable to connect to the Internet

Thank you very much and best regards.

Recommended Solution
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#2
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1 Reply
Re:Unable to get deco connected to internet through ethernet cable Rj45-Solution
3 weeks ago - last edited 2 weeks ago

  @Deepika_P 

Hi, welcome to the community.

Is the IPV4 internet connection type set to "Dynamic IP" on the Deco M4?

 

It is also suggested to refer to the following suggestions:

Unable to connect to the Internet

Thank you very much and best regards.

Recommended Solution
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  0  
#2
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