My RE650's wired connection does not work since a couple days ago

My RE650's wired connection does not work since a couple days ago

My RE650's wired connection does not work since a couple days ago
My RE650's wired connection does not work since a couple days ago
2024-10-09 18:36:50 - last edited 2024-11-14 09:05:41
Model: RE650  
Hardware Version: V1
Firmware Version: 1.0.6

The wireless connection of my RE650 works just fine, but since a couple of days ago the wired connection hasn't worked either. I've reset the router, changed the cable 3 times, and checked my PC settings and everything should work as it used to, but it doesn't. What should I do?

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#1
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1 Accepted Solution
Re:My RE650's wired connection does not work since a couple days ago-Solution
2024-10-16 01:28:53 - last edited 2024-11-14 09:05:41

  @Qwiqs 

Hi,

Thanks for your update.

 

According to your description, it seems the Ethernet ports on the RE stopped working. Please get in touch with the local support to check the warranty for you.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#6
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Re:My RE650's wired connection does not work since a couple days ago
2024-10-10 09:53:04

  @Qwiqs 

Hi,

 

Please reset the range extender and then configure it again.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#2
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Re:My RE650's wired connection does not work since a couple days ago
2024-10-10 20:14:55

  @Sunshine I've already tried resetting it but ill do it again, thanks

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#3
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Re:My RE650's wired connection does not work since a couple days ago
2024-10-14 22:36:34

  @Sunshine I tried resetting it all again, still doesn't connect to my PC with an ethernet cable.

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#4
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Re:My RE650's wired connection does not work since a couple days ago
2024-10-14 22:43:20

  @Qwiqs Also it isnt a PC or cable issue I've confirmed because I tried with another TP Link to my PC and it works perfectly fine. It's just the RE650 that doesn't want to work

 

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#5
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Re:My RE650's wired connection does not work since a couple days ago-Solution
2024-10-16 01:28:53 - last edited 2024-11-14 09:05:41

  @Qwiqs 

Hi,

Thanks for your update.

 

According to your description, it seems the Ethernet ports on the RE stopped working. Please get in touch with the local support to check the warranty for you.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
Recommended Solution
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#6
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