RE650 disconnect my router

RE650 disconnect my router

RE650 disconnect my router
RE650 disconnect my router
Wednesday - last edited Wednesday
Model: RE650  
Hardware Version:
Firmware Version:

So, I bought the RE650 last year and was working fine, this week it started to cause a disconnection to my router, let me explain the problem briefly:

 

1- When 15 - 30 minutes is passed since turning it on, the extender stops from working and show me the "Connected without internet" thing.

2- As soon as it shows me this message, the 2.4 and 5 LED turns off and only the last LED is on.

3- When this happens my main router is disconnected.

4- After my main router reconnect, 2 - 5 minutes then the whole process is repeated, except that in step 1 it will be 2 - 5 minutes instead of 15 - 30 minutes if I didn't turn it off/reset it.

 

Looks normal since the main router is disconnected right? Well, all of this won't happen if the extender re650 is turned off, it only happens when it's on.

The extender is up-to-date by the way.

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#1
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2 Reply
Re:RE650 disconnect my router
Yesterday

  @Noice_Folk 

Hi,

Thanks for posting on TP-Link Community.

 

Did you manually reboot the main router to let it work again?

The abnormal LED lights on the RE mean it is disconnecting from the main router. Please set fixed channels for both the 2.4GHz and 5GHz bands on your main router.

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Re:RE650 disconnect my router
Yesterday
Yes I reset it manually using a pin to press the reset button for about 3 seconds. I'm sorry I didn't really understand the second half of your reply, but my RE is already paired with my main router 2.4&5GHz and all the LED is on. How can I set a fixed channels for 2.4&5GHz? I don't know much about these topics...
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#3
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