Modem ISP restart randomly when deco is conected

NicoRz

2024-08-31 02:12:17

Posts: 1

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Registered: 2024-08-31

Modem ISP restart randomly when deco is conected

2024-08-31 02:12:17

Tags: #Access Point Mode

Model: Deco X50 - PoE

Hardware Version: V2

Firmware Version: 1.0.4 Build 20231225 Rel. 54181

Hi, i have a problem, the modem of my ISP, restart 3-4 times per day (like if i disconnect the power of the modem) when the deco x50 is connected in access point mode through lan cable.

Any clue of what is causing this?

1 Reply

Sunshine

2024-09-02 06:45:08

Posts: 7375

Helpful: 1218

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Registered: 2018-12-17

Re:Modem ISP restart randomly when deco is conected

2024-09-02 06:45:08

@NicoRz

Hi,

Usually the Deco devices will affect the front router it is connected to.

Please test with different Ethernet cable and also different Ethernet ports.

Is Deco the only device that connect to the ISP router?

Please also provide the network topology.

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Modem ISP restart randomly when deco is conected

Modem ISP restart randomly when deco is conected

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