Child deco router are offline

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Child deco router are offline

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Child deco router are offline
Child deco router are offline
2024-04-13 17:38:23 - last edited 2024-04-15 06:51:51

Hello,

 

I have 3 Deco mesh router and all of the sudden the child routers are shown offline and they are not powering on

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#1
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1 Accepted Solution
Re:Child deco router are offline-Solution
2024-04-15 06:37:33 - last edited 2024-04-15 06:51:51

  @Mani26 

Hi, welcome to the community.

It is suggested to refer to the following suggestions to see whether it made any difference:

1. Try another power socket.

2. Try a different power adapter.

3. Hold the reset pinhole for 1s.

Wait for your reply and best regards.

 

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#2
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Re:Child deco router are offline-Solution
2024-04-15 06:37:33 - last edited 2024-04-15 06:51:51

  @Mani26 

Hi, welcome to the community.

It is suggested to refer to the following suggestions to see whether it made any difference:

1. Try another power socket.

2. Try a different power adapter.

3. Hold the reset pinhole for 1s.

Wait for your reply and best regards.

 

Recommended Solution
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#2
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Re:Child deco router are offline
2024-04-15 06:50:50

  @David-TP  thanks, indeed it was adaptor problem. I changed it and it resolved the issue. But it's strange that 2 separate adapters failed at the same time; when the main router was working fine.

 

anyway thanks again for the assistance 

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