Misleading product description
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
I have a deco x60 , the product description says "Robust Parental Controls . Manage online time and block inappropriate content to keep families healthy online." But this requires an extra subscription at extra cost. This is misleading.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
@samwardill What's the hardware version of your X60?
Are you talking about product description on the tp-link website, or the datasheet/user guide?
- Copy Link
- Report Inappropriate Content
@ImtiazAli I bought this one and the product description is the one on Amazon https://www.amazon.co.uk/gp/product/B08759W2P7/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1
I did report via Amazon and they have not yet updated. Also I bought this on the basis of a Misleading product description
- Copy Link
- Report Inappropriate Content
@samwardill Oftentimes third party sellers don't update the product page, and this is one of the examples
On tp-link website, it's mentioned that "HomeShield includes the Free Basic Plan. Fees apply for the Pro Plan".
Sorry you had to go through this experience
- Copy Link
- Report Inappropriate Content
@ImtiazAli Amazon just use the description that is provided to them by TP Link. it is disingenuous to blame Amazon.
It is hardly a "pro-plan" if you need to pay the subscription just to get the basic features that allow users to manage online time.
Are TP Link willing to provide the Manage "pro-plan" to me for free given the fact that I was mislead?
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 317
Replies: 4
Voters 0
No one has voted for it yet.