This Article Applies to:

M7350 V3/V4/V5/V6.2/V7/V8

Phenomenon Description:

M7350 MiFi device is stuck on the TP-Link logo during initialization after restarting

Troubleshooting Suggestions:

1. Reset the MiFi device: Hold the reset hole for approximately 10 seconds.
2. Remove the battery, reinsert it, and attempt to turn on the device again.
3. Perform a firmware recovery: Download the relevant firmware recovery tool from the links below:
M7350 V3_RecoverFirmware
M7350 V4_RecoverFirmware
M7350 V5_RecoverFirmware
M7350 V6.2_RecoverFirmware
M7350 V7_RecoverFirmware
M7350 V8_RecoverFirmware

Note: Please refer to the included "readme" file in the download links for instructions on performing the firmware recovery process.

However, if the above suggestions do not resolve the issue, it is possible that the MiFi device is defective. In such cases, we recommend contacting the retailer from whom you purchased the device or reaching out to the local support team to inquire about warranty options.