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DSL disconnecting Until Reset

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DSL disconnecting Until Reset

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

MuhammadNaiem

2024-01-06 09:50:51

Posts: 1

Helpful: 0

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Registered: 2024-01-06

DSL disconnecting Until Reset

2024-01-06 09:50:51

Tags: #Firmware Update #Network Connectivity

Model: Archer VR300

Hardware Version: V2

Firmware Version: 1.5.0 0.8.0 v00a2.0 Build 230320 Rel.3438n

Hello,

In my Archer VR300 Modem the DSL disconnect for no reason and after the first disconnection it keeps disconnecting cutting the service off until I do a factory reset or reenter the internet service credentials and save. By doing so it will work for a while then goes back to the same issue.

Can anyone please tell me what should I do?

1 Reply

Sunshine

2024-01-09 07:53:25

Posts: 7297

Helpful: 1178

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Registered: 2018-12-17

Re:DSL disconnecting Until Reset

2024-01-09 07:53:25

@MuhammadNaiem

Hi, do you mean the DSL light will turn off or blinking when the issue happens? You may try the following troubleshooting

1. Please confirm the DSL connection is stable on another DSL modem router.

2. Remove the DSL Splitter.

3. Unplug/Plug back the DSL cable into TP-Link DSL Modem router.

4. Make sure the firmware is up-to-date via https://www.tp-link.com/support/faq/1756/

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DSL disconnecting Until Reset

DSL disconnecting Until Reset

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