Model :

Hardware Version :

Firmware Version :

ISP :

Dear all,

having bought the TP-Link Archer VR200v for a German Telekom VDSL connection, I am experiencing recurring for not to say periodic connectivity issues. When using IPTV and surfing, the connection resets every 5 minutes. Googling around, I activated the bandwidth control and set it to 30.000/5.000kbps, which reduced the connection resets to every 20 minutes.

Needless to say, that this is still not usable for watching a movie. In the Telekom forum, people were suggesting to exchange the router with a Telekom Speedport W724V, which actually resolved the issue. However, I just borrowed the Telekom device and I wondered if anyone here in the forum can suggest how to proceed?

The pattern in the router log for the connection resets look like this:

...
2017-12-24 12:02:22 [5] DSL: xDSL Leave Showtime!!
2017-12-24 12:02:24 [3] PPP: ppp1 User request
2017-12-24 12:02:24 [3] PPP: ppp1 LCP down
2017-12-24 12:02:24 [4] PPP: ppp1 LCP down
2017-12-24 12:02:24 [6] PPP: ppp1 sent [LCP TermReq id=0x2 "User request"]
2017-12-24 12:02:25 [5] DSL: xDSL Ready!!
2017-12-24 12:02:27 [6] PPP: ppp1 sent [LCP TermReq id=0x3 "User request"]
2017-12-24 12:02:28 [5] DSL: xDSL Handshake!!
2017-12-24 12:02:30 [3] PPP: ppp1 User request
2017-12-24 12:02:30 [3] PPP: ppp1
2017-12-24 12:02:31 [5] VoIP: disable SIP stack due to intf IP is 0.0.0.0
2017-12-24 12:02:33 [5] DSL: xDSL Ready!!
2017-12-24 12:02:35 [5] DSL: xDSL Handshake!!
2017-12-24 12:02:38 [5] DSL: xDSL Training!!
2017-12-24 12:02:42 [5] DHCPD: Recv REQUEST from 1C:5C:F2:D4:??:08
2017-12-24 12:02:42 [5] DHCPD: Send ACK to 192.168.1.102
2017-12-24 12:02:49 [6] PPP: ppp1 sent [PADI Host-Uniq(0x00001b?7)]
2017-12-24 12:02:54 [6] PPP: ppp1 sent [PADI Host-Uniq(0x00001b?7)]
2017-12-24 12:03:04 [6] PPP: ppp1 sent [PADI Host-Uniq(0x00001b?7)]
2017-12-24 12:03:24 [3] PPP: ppp1 Timeout waiting for PADO packets
2017-12-24 12:03:24 [3] PPP: ppp1
2017-12-24 12:03:44 [6] PPP: ppp1 sent [PADI Host-Uniq(0x00001c?4)]
2017-12-24 12:03:49 [6] PPP: ppp1 sent [PADI Host-Uniq(0x00001c?4)]
2017-12-24 12:03:59 [6] PPP: ppp1 sent [PADI Host-Uniq(0x00001c?4)]
2017-12-24 12:04:02 [5] DSL: xDSL Enter Showtime!!
2017-12-24 12:04:06 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2017-12-24 12:04:09 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2017-12-24 12:04:12 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2017-12-24 12:04:17 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2017-12-24 12:04:19 [3] PPP: ppp1 Timeout waiting for PADO packets
2017-12-24 12:04:19 [3] PPP: ppp1
2017-12-24 12:04:20 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2017-12-24 12:04:23 [5] DHCPC: Recv no OFFER, DHCP Service unavailable
2017-12-24 12:04:39 [6] PPP: ppp1 sent [PADI Host-Uniq(0x00001d?b)]
2017-12-24 12:04:44 [6] PPP: ppp1 sent [PADI Host-Uniq(0x00001d?b)]
2017-12-24 12:04:44 [6] PPP: ppp1 rcvd [PADO PeerMac(3c-61-04-?)]
2017-12-24 12:04:44 [6] PPP: ppp1 sent [PADR Host-Uniq(0x00001d?b)]
2017-12-24 12:04:44 [6] PPP: ppp1 rcvd [PADS SessionID(0x003a)]
2017-12-24 12:04:44 [6] PPP: ppp1 sent [LCP ConfReq id=0x1 ]
2017-12-24 12:04:44 [6] PPP: ppp1 rcvd [LCP ConfReq id=0xdf ]
2017-12-24 12:04:44 [6] PPP: ppp1 sent [LCP ConfAck id=0xdf ]
2017-12-24 12:04:44 [6] PPP: ppp1 rcvd [LCP ConfAck id=0x1 ]
2017-12-24 12:04:44 [6] PPP: ppp1 sent [LCP EchoReq id=0x0 magic=0x58dcf6]
2017-12-24 12:04:44 [6] PPP: ppp1 sent [PAP AuthReq id=0x1 user=" ? " password=]
2017-12-24 12:04:44 [6] PPP: ppp1 rcvd [LCP EchoRep id=0x0 magic=0x36c7e446]
2017-12-24 12:04:44 [6] PPP: ppp1 rcvd [PAP AuthAck id=0x1 ""]
2017-12-24 12:04:44 [6] PPP: ppp1 sent [IPCP ConfReq id=0x1 ]
2017-12-24 12:04:44 [6] PPP: ppp1 sent [IPV6CP ConfReq id=0x1 ]
2017-12-24 12:04:44 [6] PPP: ppp1 rcvd [IPCP ConfReq id=0x1a ]
2017-12-24 12:04:44 [6] PPP: ppp1 sent [IPCP ConfAck id=0x1a ]
2017-12-24 12:04:44 [6] PPP: ppp1 rcvd [IPCP ConfNak id=0x1 ]
2017-12-24 12:04:44 [6] PPP: ppp1 sent [IPCP ConfReq id=0x2 ]
2017-12-24 12:04:44 [6] PPP: ppp1 rcvd [IPV6CP ConfReq id=0x36 ]
2017-12-24 12:04:44 [6] PPP: ppp1 sent [IPV6CP ConfAck id=0x36 ]
2017-12-24 12:04:44 [6] PPP: ppp1 rcvd [IPV6CP ConfAck id=0x1 ]
2017-12-24 12:04:44 [6] PPP: ppp1 rcvd [IPCP ConfAck id=0x2 ]
2017-12-24 12:04:47 [5] VoIP: enable SIP stack due to intf(91.5.19.124) is up.

[SIZE=2]I assume the DSL synchronization gets lost, but how to deal with this issue? Is there a newer firmware available? I am using the v1 HW version with the latest firmware from August 2016.

Thank you for your kind advice and best regards,

Sebastian
[/SIZE]