Apple devices occasionally lose internet connection

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Apple devices occasionally lose internet connection

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roginissaf

2024-01-02 09:18:01 - last edited 2024-01-31 07:46:52

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Registered: 2024-01-02

Apple devices occasionally lose internet connection

2024-01-02 09:18:01 - last edited 2024-01-31 07:46:52

Tags: #Network Connectivity

Model: Archer C2300

Hardware Version: V2

Firmware Version: 1.1.3 Build 20230906 rel. 41773(4555)

My Apple devices (running the latest versions of macOS, iOS, and iPadOS) will, one or the other, occasionally lose internet connection even though they still have Wi-Fi connection. This does not happen with my Android phone. Rebooting the router solves the problem. Can you help me troubleshoot this issue that has been plaguing me for years?

1 Accepted Solution

Sunshine

2024-01-03 01:38:00 - last edited 2024-01-31 07:46:52

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Registered: 2018-12-17

Re:Apple devices occasionally lose internet connection-Solution

2024-01-03 01:38:00 - last edited 2024-01-31 07:46:52

@roginissaf

Hi, please disable smart connect, try to change WiFi channel and channel width for both 2.4G and 5G WiFi.

Then go to Advanced->Networjk->Internet page to set Internet DNS manually to 8.8.8.8 and 8.8.4.4:

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Apple devices occasionally lose internet connection

Apple devices occasionally lose internet connection

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