Clients lose internetconnection and wired devices lose connection.

Clients lose internetconnection and wired devices lose connection.

Clients lose internetconnection and wired devices lose connection.
Clients lose internetconnection and wired devices lose connection.
17 hours ago
Model: Deco XE75 Pro  
Hardware Version: V3
Firmware Version: 1.2.11 Build 20240724 Rel. 38913

Hi,

 

I have a question and a problem... Or two problems... :) I bought 2 Deco's about 4 days ago and installed them. It seemed to work just fine but i noticed that some devices lose internet connection for a very short time.

I have around 30 smart devices like smart lights, motion sensors,... All of my devices make a (wireless) connection with one of the two deco's. But when i check the Deco app i noticed that some devices register as "offline clients". When i just wait a few seconds those devices suddenly register as 'online clients' and than some other devices seem to be losing connection and show as 'offline clients". Is this normal or shoud the devices always show as 'online clients'? Sometimes a wireless device shows a wired device also...

 

My second problem: i have a raspberry pi connected with a cable. That also shows in the app. I also gave the raspberry pi a adress reservation.
On the rasbery I have home assistant installed which controls my smart devices.Now for the second time in 4 days, when i woke up, I noticed that my home assistant was down. When i check the Deco app it showed that the raspberry pi as a "offline client". It doesn't get a connection again. Which is very strange because its connected with a cable. My TV and PS4 are also connected through the same switch, and they are also listed as 'offline client'. When i turn on the tv, everyting gets a connection again and shows as 'online client'. My home assistant starts to work again...

 

I have my router set on bridge. My router is connected with the main deco. From there it runs a cable to a switch with 4 different cables. Three cables run upstairs. And one goes to the living room and make a connection with a second switch. From the second switch there are 3 cables (Raspberry pi, PS4 and the TV).

 

Anyone has any idea where the problem may lie?

 

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