archer ax73 v1.0 connection issues after firmware update 20230922 rel.71211
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This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
I recently updated the firmware on my Archer AX73 V1 to 20230922 rel.71211. Since the update the router loses internet connection sporadically, but frequently.
I have seen comments where other firmware updates on AX73 V2 being used with extenders have issues, but nothing with the V1... anyone have any comments or similar issues?
Thanks,
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Hi, may I know if only the PS5 is having the unstable internet issue? or all the wired and wireless devices are having the issue?
Are you able to tell whether the WiFi disconnected completely or WiFi still shows connected but no internet on the PS5 when the issue happens?
If all devices are affected and especially devices can be connected but no internet access, it might be WAN connection dropping.
If only wireless devices are affected, please try to change the 2.4G and 5G WiFi channel and channel width on Advanced->Wireless->Wireless Settings page to see if it would be more stable.
In addition, how often does it happen usually? and it always recover quickly on its own, right?
Except for the main router AX73 V1, are your other routers working as APs TP-Link devices as well? If so, what are the models?
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Hi, we have reported the issue to the support engineers, they will likely reach out to you via email to continue to troubleshoot your issue. Please check your email box and confirm.
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Hello,
Jus to confirm, I received the debug firmware, but it refuses to upload to the router, I should point out I am in Canada, would this create an issue?
I have tried to revert to the last firmware that didn’t “brick” the router or create issues, from this page (https://www.tp-link.com/ca/support/download/archer-ax73/v1/#Firmwareand) (Archer AX73(CA)_V1_1.2.3 Build 20230303) but have been unable to downgrade.
Yours,
Liam
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