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Parental control doesn't reset daily limits

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Parental control doesn't reset daily limits

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Parental control doesn't reset daily limits
Parental control doesn't reset daily limits
2023-11-05 09:01:19 - last edited 2023-11-08 02:35:37
Tags: #Parental Control #Firmware Update
Model: Deco M5  
Hardware Version:
Firmware Version: 1.7.3

Hi

A few updates ago my Deco M5 parrental control stopped work properly. I set daily usage limit, which doesn't reset next day. It means next morning application shows that limit is reached without showing any activity. I am sure devices don't use the limit at night because every day I turn off deco system for night time (maybe this causes this problem?). When I turn it on next day devices under parrental control cannot use Internet. If there is any logged activity from the previous days I can use "remove all activity" function and then daily limit is reset.

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#1
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1 Accepted Solution
Re:Parental control doesn't reset daily limits-Solution
2023-11-07 21:31:17 - last edited 2023-11-08 02:35:37

  @David-TP It appears that the daily limits reset if the device is still on some time after midnight.

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#5
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5 Reply
Re:Parental control doesn't reset daily limits
2023-11-06 06:51:30 - last edited 2023-11-06 06:58:10

  @Kris111 

Hi, Thank you very much for your feedback.

Could you please refer to this link to help me submit the Deco APP log:

How to submit Deco APP log

 

I think it might be related to powering off Deco every night. I remembered that Deco would automatically refresh its settings at a specific time but when it is off, It is unable to refresh the network settings. The 1.7.3 of Deco M5 supports ECO mode and reboot schedule, I think instead of powering it off every night, you could set up a power-saving schedule and reboot schedule.

Wait for your reply and best regards.

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! ▶KidShield Now Open for Trial! Try to leave a Message if urgent help is required.
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#2
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Re:Parental control doesn't reset daily limits
2023-11-06 13:02:47

  @David-TP I have just did it. Thanks.

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#3
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Re:Parental control doesn't reset daily limits
2023-11-07 03:27:08

  @Kris111 

Thank you very much. I have received the logs and please also update here whether the daily limits would be reset if we no longer power off the Deco at night.

best regards.

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! ▶KidShield Now Open for Trial! Try to leave a Message if urgent help is required.
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#4
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Re:Parental control doesn't reset daily limits-Solution
2023-11-07 21:31:17 - last edited 2023-11-08 02:35:37

  @David-TP It appears that the daily limits reset if the device is still on some time after midnight.

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#5
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Re:Parental control doesn't reset daily limits
2023-11-29 15:38:24

 Do you plan to fix this bug in next firmware release? Keeping router always on isn't a solution for me.

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#6
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Information

Helpful: 1

Views: 696

Replies: 5

Tags

Parental Control Firmware Update
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