Deco TP link AX1800 beeping

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Deco TP link AX1800 beeping

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco TP link AX1800 beeping
Deco TP link AX1800 beeping
2023-09-08 10:11:16

TP link AX1800 (with Alexa) keeps randomly beeping and flashing a white light. Not sure what to do. I've tried re starting etc. Alexa still works fine. 

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#1
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9 Reply
Re:Deco TP link AX1800 beeping
2023-09-08 12:26:47

  @Kate266 

Hi, Do you mean Deco Voice X20?

I saw a similar feedback a week ago. Are you able to record a short video for me?

https://community.tp-link.com/en/home/forum/topic/620782

By the way, how long have you had the Deco Voice X20, and did the noise start recently?

Have you done a factory reset before by holding the reset pinhole for 1s?

Thank you very much and best regards.

 

 

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#2
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Re:Deco TP link AX1800 beeping
2023-12-06 02:28:09 - last edited 2023-12-06 02:28:40

  @David-TP

hi,

did you find out about the issue?

I have the same annoying problem with my Deco Voice X20

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#3
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Re:Deco TP link AX1800 beeping
2023-12-07 02:40:07

  @SammyK 

Hi, Thank you very much for the update.

May I know the SN number on the Deco Voice X20?

How long have you had the Deco and did the notice issue start recently?

Would there be any chance that you could share a beeping noise video for me?

Wait for your reply and best regards.

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#4
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Re:Deco TP link AX1800 beeping
2023-12-07 07:36:36 - last edited 2023-12-07 07:37:04

  @David-TP 

Hi David,

As I said it happens randomly mostly at midnight. 

I might not be able to take a video.

It increases and decreases volume. 

The serial number is 22131T4800075

I got it couple of month ago.

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#5
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Re:Deco TP link AX1800 beeping
2023-12-07 11:54:07

Refer to the user manual that came with your router. It often contains information about the various LED indicators and what they signify. If you don't have a physical copy, you can usually find the manual on the TP-Link website. Ensure that your router's firmware is up-to-date. Visit the TP-Link support website and check if there are any firmware updates available for your router model. If so, follow the instructions provided to update the firmware.

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#6
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Re:Deco TP link AX1800 beeping
2023-12-07 12:29:08

  @benisfroms 

Firmware is up to date.

By the way, I reprogrammed it.

The issue is not the LED, it is a randomly beeping sound mostly at midnight that contains increasing and decreasing the volume of speaker.

Please read my post again.

 

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#7
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Re:Deco TP link AX1800 beeping
2023-12-08 07:55:51

  @David-TP 

Hi David,

I was able to take a video but I cannot attach it.

It says failed to upload.

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#8
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Re:Deco TP link AX1800 beeping
2023-12-08 08:16:46

  @SammyK 

Hi, Thank you very much for the feedback.

Since it is unable to stably reproduce this issue, the root cause hasn't been located yet.

 It is more likely to be a hardware issue. I think you could contact the shop retailer to replace this unit first.

Best regards.

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#9
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Re:Deco TP link AX1800 beeping
2023-12-08 08:18:48 - last edited 2024-02-21 09:57:53

  @SammyK 

Hi, You could send the video to the support email.

Thank you very much and best regards.

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#10
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