Solution India Jio SIM stops working on TP-Link LTE Gateway Routers after upgrading to 5G
This Article Applies to:
All TP-Link LTE Gateway Routers including Archer MR600, TL-MR6400, etc.
Issue Description/Background:
Some customers reported that their Jio SIM card was working fine before, but the internet stops working after upgrading to 5G, old 4G Jio SIM card still works fine on the same device, while the 5G enabled Jio SIM card works on a smartphone or Jio's own router.
Available Solution
Before downloading and updating the following beta firmware, please verify the model number and hardware version on the product label, especially the models with x.0, x.20 and x.30 versions. Please note that the x.0, x.20 and x.30 are different versions and unable to use the same firmware.
For Archer MR600(EU) V3: Archer_MR600(EU)_V3_230811
For Archer MR600(EU) V2: Archer_MR600(EU)_V2_230801
For TL-MR6400(EU) V5.30: TL-MR6400(EU)_V5.30_230801
For TL-MR6400(EU) V5.20: TL-MR6400(EU)_V5.20_230815
For Archer MR200(EU) V5.30: Archer_MR200(EU)_V5.30_230816
For Archer MR200(EU) V5.20: Archer_MR200(EU)_V5.20_230815
For Archer MR400(EU) V4.30: Archer_MR400(EU)_V4.30_230928
For Archer MR600(EU) V1: Archer_MR600(EU)_V1_Builld_20231127
For Archer MR200(EU) V5: Archer_MR200(EU)_V5_24040425
For Archer MR200(EU) V6: Archer_MR200(EU)_V6_24040425
For TL-MR6400(EU) V5: TL-MR6400(EU)_V5_20240425
For TL-MR100(EU) V2: TL-MR100(EU)_V2_240313
Notes:
1) If there is still no internet or no IPv4 address when using the above beta firmware with Jio 5G SIM card, please check the default APN profile settings on Advanced->Network->Internet page, if the PDP Type is not on "XLAT", please create a new profile manually and set PDP Type as "XLAT", leave other parameters the same as default profile, then check if the problem will be resolved.
If so, please share with us the MCC&MNC of your SIM card, so that we could update the default profile settings for your SIM card.
You could insert the Jio 5G SIM card into your smartphone, then check the APN profile settings on the phone to find the MCC and MNC, please share with us the screenshot, thanks a lot!
2) The beta firmware is for Jio 5G SIM card only, please don't update it if you would like to use a different SIM card.
3) We will update this thread once there is any other beta firmware for other models or versions.
4) Please be sure you have read the Terms and Conditions for TP-Link Beta Firmware before proceeding
If internet still doesn't work with 5G Jio SIM after updating the above firmware, please make sure the PDP Type in the APN profile is XLAT, and provide the following information for further follow-up:
1. A screenshot of the Advanced > Status page.
2. A screenshot of the Advanced > Network > Internet page.
3. Save and send us the system log file. You can go to Advanced > System Tools > System Log page to save the log file.
4. Model number, hardware and firmware version of the TP-Link router.
Do let the community know if there is anything else that we can help with. We are always happy to help.
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@Sunshin Do you have any update for TL-MR6400(EU) V1, Still I am facing the issue and I am unable to use Jio 5G sim in router.
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Firmware Version: 1.3.0 0.9.1 v0001.0 Build 201207 Rel.56223n
Hardware Version: TL-MR6400 v5 00000001
Sir I request you please to tell me the solution for jio 5g sim check not working in my router
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@Sunshine Hey Can you please provide the beta firmware upgrade for MR-200 v6.0
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@Sunshine when will be the updte for Archer MR200(EU) Ver:5.0 will be available. waiting for nearly 4 months now.
Sunshine wrote
This Article Applies to:
All TP-Link LTE Gateway Routers including Archer MR600, TL-MR6400, etc.
Issue Description/Background:
Some customers reported that their Jio SIM card was working fine before, but the internet stops working after upgrading to 5G, old 4G Jio SIM card still works fine on the same device, while the 5G enabled Jio SIM card works on a smartphone or Jio's own router.
Available Solution
Before downloading and updating the following beta firmware, please verify the model number and hardware version on the product label, especially the models with x.0, x.20 and x.30 versions. Please note that the x.0, x.20 and x.30 are different versions and unable to use the same firmware.
For Archer MR600(EU) V3: Archer_MR600(EU)_V3_230811 (Updated on August 15th 2023)
For Archer MR600(EU) V2: Archer_MR600(EU)_V2_230801 (Updated on August 3rd 2023)
For TL-MR6400(EU) V5.30: TL-MR6400(EU)_V5.30_230801 (Updated on August 3rd 2023)
For TL-MR6400(EU) V5.20: TL-MR6400(EU)_V5.20_230815 (Updated on August 18th 2023)
For Archer MR200(EU) V5.30: Archer_MR200(EU)_V5.30_230816 (Updated on August 18th 2023)
For Archer MR200(EU) V5.20: Archer_MR200(EU)_V5.20_230815 (Updated on August 18th 2023)
For Archer MR400(EU) V4.30: Archer_MR400(EU)_V4.30_230928 (Updated on Oct. 9th 2023)
Notes:
1) If there is still no internet or no IPv4 address when using the above beta firmware with Jio 5G SIM card, please check the default APN profile settings on Advanced->Network->Internet page, if the PDP Type is not on "XLAT", please create a new profile manually and set PDP Type as "XLAT", leave other parameters the same as default profile, then check if the problem will be resolved.
If so, please share with us the MCC&MNC of your SIM card, so that we could update the default profile settings for your SIM card.
You could insert the Jio 5G SIM card into your smartphone, then check the APN profile settings on the phone to find the MCC and MNC, please share with us the screenshot, thanks a lot!
2) The beta firmware is for Jio 5G SIM card only, please don't update it if you would like to use a different SIM card.
3) We will update this thread once there is any other beta firmware for other models or versions.
4) Please be sure you have read the Terms and Conditions for TP-Link Beta Firmware before proceeding
If internet still doesn't work with 5G Jio SIM after updating the above firmware, please make sure the PDP Type in the APN profile is XLAT, and provide the following information for further follow-up:
1. A screenshot of the Advanced > Status page.
2. A screenshot of the Advanced > Network > Internet page.
3. Save and send us the system log file. You can go to Advanced > System Tools > System Log page to save the log file.
4. Model number, hardware and firmware version of the TP-Link router.
Do let the community know if there is anything else that we can help with. We are always happy to help.
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Firmware Version: 1.3.0 0.9.1 v0001.0 Build 201207 Rel.56223n
Hardware Version: TL-MR6400 v5 00000001
Sir I request you please to tell me the solution for jio 5g sim check not working in my router
No Support This Firmware
For TL-MR6400(EU) V5.30: TL-MR6400(EU)_V5.30_230801 (Updated on August 3rd 2023)
For TL-MR6400(EU) V5.20: TL-MR6400(EU)_V5.20_230815 (Updated on August 18th 2023)
Jio Maharashtra Amravati
MCC :- 405
MNC :- 864
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Model:Archer MR200(EU)
Hardware
Sunshine wrote
This Article Applies to:
All TP-Link LTE Gateway Routers including Archer MR600, TL-MR6400, etc.
Issue Description/Background:
Some customers reported that their Jio SIM card was working fine before, but the internet stops working after upgrading to 5G, old 4G Jio SIM card still works fine on the same device, while the 5G enabled Jio SIM card works on a smartphone or Jio's own router.
Available Solution
Before downloading and updating the following beta firmware, please verify the model number and hardware version on the product label, especially the models with x.0, x.20 and x.30 versions. Please note that the x.0, x.20 and x.30 are different versions and unable to use the same firmware.
For Archer MR600(EU) V3: Archer_MR600(EU)_V3_230811 (Updated on August 15th 2023)
For Archer MR600(EU) V2: Archer_MR600(EU)_V2_230801 (Updated on August 3rd 2023)
For TL-MR6400(EU) V5.30: TL-MR6400(EU)_V5.30_230801 (Updated on August 3rd 2023)
For TL-MR6400(EU) V5.20: TL-MR6400(EU)_V5.20_230815 (Updated on August 18th 2023)
For Archer MR200(EU) V5.30: Archer_MR200(EU)_V5.30_230816 (Updated on August 18th 2023)
For Archer MR200(EU) V5.20: Archer_MR200(EU)_V5.20_230815 (Updated on August 18th 2023)
For Archer MR400(EU) V4.30: Archer_MR400(EU)_V4.30_230928 (Updated on Oct. 9th 2023)
Notes:
1) If there is still no internet or no IPv4 address when using the above beta firmware with Jio 5G SIM card, please check the default APN profile settings on Advanced->Network->Internet page, if the PDP Type is not on "XLAT", please create a new profile manually and set PDP Type as "XLAT", leave other parameters the same as default profile, then check if the problem will be resolved.
If so, please share with us the MCC&MNC of your SIM card, so that we could update the default profile settings for your SIM card.
You could insert the Jio 5G SIM card into your smartphone, then check the APN profile settings on the phone to find the MCC and MNC, please share with us the screenshot, thanks a lot!
2) The beta firmware is for Jio 5G SIM card only, please don't update it if you would like to use a different SIM card.
3) We will update this thread once there is any other beta firmware for other models or versions.
4) Please be sure you have read the Terms and Conditions for TP-Link Beta Firmware before proceeding
If internet still doesn't work with 5G Jio SIM after updating the above firmware, please make sure the PDP Type in the APN profile is XLAT, and provide the following information for further follow-up:
1. A screenshot of the Advanced > Status page.
2. A screenshot of the Advanced > Network > Internet page.
3. Save and send us the system log file. You can go to Advanced > System Tools > System Log page to save the log file.
4. Model number, hardware and firmware version of the TP-Link router.
Do let the community know if there is anything else that we can help with. We are always happy to help.
ver:6.0 00000001
Firmware:-1.1.00.9.1 v0001.0 build 230516 Rel.64685n
Jio sim unable to work.need upadated firmware as soon as possible.
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@Sunshine Mine is also tp-link archer MR600 v1. Waiting for beta release. Kindly let me know, if your developer team working on this.
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@Sunshine where is MR400 v1
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thanks a lot for your prompt reply and quick beta firmware upgrade,this beta update has fixed Jio 5g sim support. you have saved many people's internet and mine too, thanks a lot for the support, kudos!
for everyone looking at the solution after upgrade create apn profile manually and set the pdp type to xlat!
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