Solution India Jio SIM stops working on TP-Link LTE Gateway Routers after upgrading to 5G
This Article Applies to:
All TP-Link LTE Gateway Routers including Archer MR600, TL-MR6400, etc.
Issue Description/Background:
Some customers reported that their Jio SIM card was working fine before, but the internet stops working after upgrading to 5G, old 4G Jio SIM card still works fine on the same device, while the 5G enabled Jio SIM card works on a smartphone or Jio's own router.
Available Solution
Before downloading and updating the following beta firmware, please verify the model number and hardware version on the product label, especially the models with x.0, x.20 and x.30 versions. Please note that the x.0, x.20 and x.30 are different versions and unable to use the same firmware.
For Archer MR600(EU) V3: Archer_MR600(EU)_V3_230811
For Archer MR600(EU) V2: Archer_MR600(EU)_V2_230801
For TL-MR6400(EU) V5.30: TL-MR6400(EU)_V5.30_230801
For TL-MR6400(EU) V5.20: TL-MR6400(EU)_V5.20_230815
For Archer MR200(EU) V5.30: Archer_MR200(EU)_V5.30_230816
For Archer MR200(EU) V5.20: Archer_MR200(EU)_V5.20_230815
For Archer MR400(EU) V4.30: Archer_MR400(EU)_V4.30_230928
For Archer MR600(EU) V1: Archer_MR600(EU)_V1_Builld_20231127
For Archer MR200(EU) V5: Archer_MR200(EU)_V5_24040425
For Archer MR200(EU) V6: Archer_MR200(EU)_V6_24040425
For TL-MR6400(EU) V5: TL-MR6400(EU)_V5_20240425
For TL-MR100(EU) V2: TL-MR100(EU)_V2_240313
Notes:
1) If there is still no internet or no IPv4 address when using the above beta firmware with Jio 5G SIM card, please check the default APN profile settings on Advanced->Network->Internet page, if the PDP Type is not on "XLAT", please create a new profile manually and set PDP Type as "XLAT", leave other parameters the same as default profile, then check if the problem will be resolved.
If so, please share with us the MCC&MNC of your SIM card, so that we could update the default profile settings for your SIM card.
You could insert the Jio 5G SIM card into your smartphone, then check the APN profile settings on the phone to find the MCC and MNC, please share with us the screenshot, thanks a lot!
2) The beta firmware is for Jio 5G SIM card only, please don't update it if you would like to use a different SIM card.
3) We will update this thread once there is any other beta firmware for other models or versions.
4) Please be sure you have read the Terms and Conditions for TP-Link Beta Firmware before proceeding
If internet still doesn't work with 5G Jio SIM after updating the above firmware, please make sure the PDP Type in the APN profile is XLAT, and provide the following information for further follow-up:
1. A screenshot of the Advanced > Status page.
2. A screenshot of the Advanced > Network > Internet page.
3. Save and send us the system log file. You can go to Advanced > System Tools > System Log page to save the log file.
4. Model number, hardware and firmware version of the TP-Link router.
Do let the community know if there is anything else that we can help with. We are always happy to help.
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Jio sim Stops Working after upgrading to jIo 5G
sim.(No service)
TL-MR100 v1 00000001(1.6.0 0.9.1 v0001.0 Build 221011 Rel.71875n)
The other jio sim which did not get the 5g update working just fine...
In logs it says: USER: Registration denied by the visible network!
I think the problem is jio is not allowing tplink router to use 5g sims ...
So Tp Link Should Solve the issue with jio.
It almost a month I am in much trouble . please resolve as soon as possible.
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@Abhijit_Ghosh10 tplink is not responding on it now man i think they don't care about their users
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I have the same issue. I am using MR600 V2. Even after the update same issue.
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@Vikram_Singh did you get the Beta version of the firmware from them???
Because today I got a reply from them saying they have identified the issue or they have some inside now and they will update in the thread shortly.
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@Vikram_Singh Did you got beta firmware?
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Vikram_Singh wrote
They have fixed the issue and currently in beta testing, please email them for beta version
Hi All,
We have updated the solution, beta firmware for MR600 V2 and V3 are available now, please check the solution updated in my original post and let us know if it solves the problem.
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@Sunshine Thanks a lot for the support in releasing the Beta software.
Hope the Beta Software will be released soon for MR600 V1
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Hi,
I updated to Archer_MR600(EU)_V2_230506_beta fw.
Now jio sim is working.
But in many pages of router settings, it's showing as airtel.
Pls check the ss.
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