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Connection speed

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Connection speed

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Connection speed

NateMe

2023-01-18 19:13:23

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Registered: 2023-01-18

Connection speed

2023-01-18 19:13:23

Model: Archer VR300

Hardware Version: V2

Firmware Version: 1.3.0 0.8.0 v00a2.0 Build 210827 Rel.70593n

I'm using the device as a Modem + Router (connected to the wall with a phone cable). After setting up the device I checked the internet connection speed with speedtest.net and rather than getting the 100MBPS my ISP is providing my download speed is only 3MBPS. I connected my old router (another TP-Link, TD9970) and the connection speed seems to be fine. Any idea on what can cause the issue before I return the router to the store?

2 Reply

David-TP

2023-01-19 07:16:52

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Re:Connection speed

2023-01-19 07:16:52

@NateMe

Hi, here are some suggestions for your reference:

1. Please check the current DSL upstream and downstream rates under web UI>Advanced>Status>DSL statuc and check whether they are near 100m/s.

2. change the wireless channel and channel widths, like channel 11 and channel width 40mhz for 2.4ghz; channel 48 and channel width 80mhz for 5ghz.

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! ▶KidShield Now Open for Trial! Try to leave a Message if urgent help is required.

NateMe

LV1

2023-01-19 08:01:54

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Re:Connection speed

2023-01-19 08:01:54

@David-TP thanks for the reply

David-TP wrote

@NateMe

Hi, here are some suggestions for your reference:

1. Please check the current DSL upstream and downstream rates under web UI>Advanced>Status>DSL statuc and check whether they are near 100m/s. [NateMe] Please see screenshot below

2. change the wireless channel and channel widths, like channel 11 and channel width 40mhz for 2.4ghz; channel 48 and channel width 80mhz for 5ghz. [NateMe] OK but as mentioned I tested the speed with a wired connection and not via wifi so I'm not sure how this is related

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