Deco X20 homecare

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Deco X20 homecare

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Deco X20 homecare
Deco X20 homecare
2023-01-10 17:12:16 - last edited 2023-01-11 06:34:22
Model: Deco X20  
Hardware Version:
Firmware Version: 1.0.3

Hi together,

 

i just got my Deco x20 today and set it up.

after set up I see that there are homeshield trial functions available and no homecare.

 

I choosed this model because of HomeCare because I do not like to pay another 60€ per year for my wifi.

As defined by tp-link web site the x20 comes with homecare.

 

The homecare functionality is enough for me and more then the home shield basic functions.

 

And now I do not see homecare functions.

Please can somebody tell me if it is possible to change it and activate homecare?

 

if it's not possible I need to send back the deco's and I do not like to send the decos back and buy another set or another deco model.

 

thanks and greetings Pascal

 

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#1
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Re:Deco X20 homecare
2023-01-11 06:39:35

  @Pascalj1983 

Hi, For Deco X20, V1/V2 uses HomeCare, and V3/V4 has changed to HomeShield. It could not be changed via a software upgrade.

If you have a Deco, such as Deco M5 or Deco M9 plus, that supports HomeCare, it could be set up as the main Deco and the whole Mesh system will follow the security system of the main Deco.

Best regards.

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#2
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Re:Deco X20 homecare
2023-01-11 08:12:42 - last edited 2023-01-11 08:46:37

  @David-TP 

 

thanks for the response.

i try to check my deco.

how can I figure out my version?

 

the interesting thing is that I see the homeshield demo things.

but I also have the option for parental control. But there is nowhere written if it comes from homecare or homeshield

 

and I do not see the antivi

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#3
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Re:Deco X20 homecare
2023-01-12 07:05:49

  @Pascalj1983 

Hi, the hardware version could be seen on the box.

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#4
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Re:Deco X20 homecare
2023-01-12 08:45:23

  @David-TP 

 

thanks.

 

But please change your web site.

 

i spend hours to figure out which model is the best for me the differences between home care and homeshield.

 

And now i got exactly that what I really don't want, just because of old information on your web site.

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