HomeShield Pro not covering all the networks (or nodes) in the mesh network

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HomeShield Pro not covering all the networks (or nodes) in the mesh network

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
HomeShield Pro not covering all the networks (or nodes) in the mesh network
HomeShield Pro not covering all the networks (or nodes) in the mesh network
2022-12-27 01:42:10
Model: Deco XE75 Pro  
Hardware Version:
Firmware Version: 1.0.2 Build 20221020

Hello,

I recently bought 2 pack Deco XE75 Pro and enabled HomeShield Pro.

 

HomeShield Pro is currently covering only the main unit network. The network created by additional unit is not getting covered.

 

For example, I have setup time limit on my kids devices. When my kids are on the main network, the time limit blocker works fine. But as soon as their devices switches to the other node on mesh, system doesn't block their devices.

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Re:HomeShield Pro not covering all the networks (or nodes) in the mesh network
2022-12-28 06:11:42

  @bigoyal 

Hi, welcome to the community.

The main Deco will take over all the network traffic and even though the clients are connected to satellite Mesh nodes, the data packets will go through the main Deco as well. So the time limit should still work when clients roam to satellite Deco units.

May I know how you found out the time limit stopped working when the controlled devices are on the satellite Deco XE75 Pro?

Were you able to reproduce this issue on different clients?

Thank you very much.

Wait for your reply.

Best regards.

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