Hello,

I have been having an issue with my router since yesterday. I can't connect to the internet using my router but when I put the sim card in my phone, the internet works just fine so there's no issue with the sim card nor the signal. I have tried resetting the device but it didn't fix the issue. What I notice is, after resetting I didn't put the sim card and the LED indicating the internet was not on. It's been like that since I first had the problem. When I visited tplinkmodem.net (after resetting), there was a notice to put the sim card, so I did, then it detect the sim card but the internet LED still not on. I'm not sure what's wrong and where is the issue with my device. Can someone please help me?