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Solution RE700X connected to a Vodafone WIFI 6 Station Router does not connect to the Internet.

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Solution RE700X connected to a Vodafone WIFI 6 Station Router does not connect to the Internet.

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SolutionRE700X connected to a Vodafone WIFI 6 Station Router does not connect to the Internet.
RE700X connected to a Vodafone WIFI 6 Station Router does not connect to the Internet.
2022-11-20 11:15:14 - last edited 2023-10-12 10:31:15
Tags: #Firmware Update #Highlighted Thread #Installation #Network Connectivity
Model: RE700X  
Hardware Version: V1
Firmware Version: 1.0.6

Internet

Hello!

 

 

 

The RE700X with Firmware RE700X(EU)_V1_1.0.6 Build 20220926 firmware connected to a Vodafone WIFI 6 Station Router does not connect to the Internet.

 

 

 

The strange points found have been:

 

 

 

- It connects to the Router by high IP (192.168.0.254)

 

 

 

- It includes the connection ip (192.168.0.254) as the Gateway and it is corrected to that of the Router (192.168.0.1)

 

 

 

- In DHCP, it includes the value 1 as the address lease time.

 

 

 

- In DHCP, in gateway, includes the IP address of the Extender (192.168.0.254) is corrected to that of the Router (192.168.0.1)

 

 

 

- In DHCP, in DNS first, includes the IP address of the Extender (192.168.0.254) is corrected to that of the Router (192.168.0.1)

 

 

 

- It is verified in the Router that Band Steering, etc. is not active.

 

 

 

I have carried out all these checks on several occasions after restarts, factory settings, WIFI configuration, cable configuration, WPS configuration, etc. . and can't connect to the internet.

 

 

 

 

 

 

 

If I install the old version RE700X(EU)_V1_1.0.3 Build 20220429 again, it configures perfectly and accesses the Internet without problems...

 

 

 

 

 

 

 

Any ideas/solution? I would like to update the Firmware to the latest version to have greater stability as indicated, in addition to the fact that the new version seems to detect my Router for OneMesh as compatible.

 

 

 

 

 

 

 

Thank you!

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#1
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1 Accepted Solution
Re:RE700X connected to a Vodafone WIFI 6 Station Router does not connect to the Internet.-Solution
2022-11-22 12:26:05 - last edited 2023-03-31 08:14:37

  @jorgeguerrerom 

Update:

This Article Applies to:
RE700X, RE705X, and other EasyMesh compatible range extenders.

 

Problem Description:
After updating to the latest firmware that has added EasyMesh, some users might find the range extender could no longer have internet even though the Signal, 2.4ghz and 5ghz lights are still solid on.

 

Available Solutions:

  • The new firmware will be released to improve this issue and please pay attention to the firmware release notes on the official websites.

 

  • Currently, for the following models, the Beta firmware is available to fix this issue.
RE700X(US) V1 RE700X(US)V1-build 20230302
RE700X(EU) V1 RE700X(EU)V1-build 20230302
RE705X(US) V1 RE705X(US)V1-build 20230302
RE705X(EU) V1 RE705X(EU)V1-build 20230330
RE715X(US) V1 RE715X(US)V1-build 20230302
RE715X(EU) V1 RE715X(EU)V1-build 20230330
RE605X(US) V3 RE605X(US)V3-build 20230302
RE605X(EU) V3 RE605X(EU)V1-build 20230330
RE600X(US) V3 RE600X(US)V3-build 20230302
RE600X(EU) V3 RE600X(EU)V1-build 20230330

 

If you have the same issue with other models, please feel free to comment below.
Best regards.

Check What's Currently Going on With Deco Deco Early Access Firmware Open for Test! Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.
Recommended Solution
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#2
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26 Reply
Re:RE700X connected to a Vodafone WIFI 6 Station Router does not connect to the Internet.-Solution
2022-11-22 12:26:05 - last edited 2023-03-31 08:14:37

  @jorgeguerrerom 

Update:

This Article Applies to:
RE700X, RE705X, and other EasyMesh compatible range extenders.

 

Problem Description:
After updating to the latest firmware that has added EasyMesh, some users might find the range extender could no longer have internet even though the Signal, 2.4ghz and 5ghz lights are still solid on.

 

Available Solutions:

  • The new firmware will be released to improve this issue and please pay attention to the firmware release notes on the official websites.

 

  • Currently, for the following models, the Beta firmware is available to fix this issue.
RE700X(US) V1 RE700X(US)V1-build 20230302
RE700X(EU) V1 RE700X(EU)V1-build 20230302
RE705X(US) V1 RE705X(US)V1-build 20230302
RE705X(EU) V1 RE705X(EU)V1-build 20230330
RE715X(US) V1 RE715X(US)V1-build 20230302
RE715X(EU) V1 RE715X(EU)V1-build 20230330
RE605X(US) V3 RE605X(US)V3-build 20230302
RE605X(EU) V3 RE605X(EU)V1-build 20230330
RE600X(US) V3 RE600X(US)V3-build 20230302
RE600X(EU) V3 RE600X(EU)V1-build 20230330

 

If you have the same issue with other models, please feel free to comment below.
Best regards.

Check What's Currently Going on With Deco Deco Early Access Firmware Open for Test! Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.
Recommended Solution
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#2
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Re:RE700X connected to a Vodafone WIFI 6 Station Router does not connect to the Internet.
2023-01-30 17:08:51 - last edited 2023-01-30 17:12:58

  @David-TP 

Hello, 

 

I have the same problem.  For RE700X V1 firmware RE700X(EU)_V1_1.0.3 Build 20220429 everythink workin ok. But for firmware RE700X(EU)_V1_1.0.6 Build 20220926 and RE700X(EU)_V1_1.0.9 Build 20221108 NOT ! For 1.0.6 and 1.0.9 it is imposible to connect to my router - Orange Funbox 6 (most popular in Poland). So TP-Link you have some regression bugs for 1.0.6 & 1.0.9 compared to 1.0.3. Plaese inform us about the status because it is serious problem which have influence to meny users in Poland. And Yes even after factory reset problem remains. 

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#4
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Re:RE700X connected to a Vodafone WIFI 6 Station Router does not connect to the Internet.
2023-01-31 09:45:22

  @Broda76 

It indeed needs further checking and could you please help me check the following information:

1. When you mentioned "it is imposible to connect to my router - Orange Funbox 6", there would be several possibilities:

  • The 2.4ghz and 5ghz are on but it is no internet when connected to RE700x.
  • The 2.4ghz and 5ghz lights are off

So May I know which one is like yours?

Would any suggestions here help fix this issue:https://community.tp-link.com/en/home/forum/topic/198516 ?

Best regards.

Check What's Currently Going on With Deco Deco Early Access Firmware Open for Test! Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.
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#5
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Re:RE700X connected to a Vodafone WIFI 6 Station Router does not connect to the Internet.
2023-02-01 19:33:05

  @David-TP 

Hello, 

In my case it is: 

 

  • The 2.4ghz and 5ghz are on but it is no internet when connected to RE700x. All LED on my RE700X are ON state, color blue. 

 

So connected to 2.4G and 5GHz but without internet. Problems only on 1.0.6 & 1.0.9 

 

+ small UX bug with EasyMesh - broke icon when mouse pointer is on    

 

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#6
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Re:RE700X connected to a Vodafone WIFI 6 Station Router does not connect to the Internet.
2023-02-03 09:09:24

  @Broda76 

Thanks for the update. How about the DHCP server settings here:

I think somehow the RE700x detected there is no internet on the Orange Funbox 6. Have you set up any advanced settings on Orange Funbox 6, such as MAC filtering and Access control:https://community.tp-link.com/en/home/stories/detail/501914

 

Wait for your reply.

Best regards.

 

Check What's Currently Going on With Deco Deco Early Access Firmware Open for Test! Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.
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#7
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Re:RE700X connected to a Vodafone WIFI 6 Station Router does not connect to the Internet.
2023-02-03 12:54:28

  @David-TP 

 

Configuration on my Funbox 6 router das not change. On the same router configuration on 1.0.3 firmvare verson it working flawlessly and on 1.0.6 & 1.0.9 not. 

On my router no enabled MAC filtering and Access control. It seems that DHCP protocol worked and recievd ip adress from my router (router ip: 192.168.1.1) as you can see on following screenshot. So somethings go wrong during increment from 1.0.3 to -> 1.0.6 ..some regression bug there   

 

 

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#8
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Re:RE700X connected to a Vodafone WIFI 6 Station Router does not connect to the Internet.
2023-02-08 10:43:41

  @Broda76 

Hi, Thank you very much for the update.

I might need to forward your case to the senior engineers for further assistance. Please check whether you could get an email from me later.

Thank you again.

Best regards.

Check What's Currently Going on With Deco Deco Early Access Firmware Open for Test! Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.
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#9
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Re:RE700X connected to a Vodafone WIFI 6 Station Router does not connect to the Internet.
2023-02-08 12:34:21

  @David-TP 

 

Please, do not forget that the same thing happens to the Vodafone WIFI 6 Station router in Spain. Thank you.

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#10
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Re:RE700X connected to a Vodafone WIFI 6 Station Router does not connect to the Internet.
2023-02-09 01:02:45

  @jorgeguerrerom 

Hi, Nice to see you again, and Thanks for the notification.

Do you also have the same issue on 1.0.9 when working with the Vodafone Station router since previously it was about 1.0.6, I thought maybe the 1.0.9 released just after your last response fixed the issue?

 

By the way, do you still RE700x? if yes, I would like to follow up on your case via email as well.

Thank you very much.

Best regards.

 

 

 

Check What's Currently Going on With Deco Deco Early Access Firmware Open for Test! Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.
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#11
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Re:RE700X connected to a Vodafone WIFI 6 Station Router does not connect to the Internet.
2023-02-09 08:54:55

  @David-TP 

 

Hello
Yes, I have the same problem with 1.0.9 as Broda76.
Yes, I'm still RE700X

 

Thanks

David-TP wrote

  @jorgeguerrerom 

Hi, Nice to see you again, and Thanks for the notification.

Do you also have the same issue on 1.0.9 when working with the Vodafone Station router since previously it was about 1.0.6, I thought maybe the 1.0.9 released just after your last response fixed the issue?

 

By the way, do you still RE700x? if yes, I would like to follow up on your case via email as well.

Thank you very much.

Best regards.

 

 

 

 

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#12
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Views: 4423

Replies: 26

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Firmware Update Highlighted Thread Installation Network Connectivity
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