4G router disconnected

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

4G router disconnected

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

bretjermaine

2022-09-25 10:21:02

Posts: 3

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2022-09-25

4G router disconnected

2022-09-25 10:21:02

Model: TL-MR6400

Hardware Version:

Firmware Version:

4G router has disconnected. Have tried restarting and a factory restore but neither have helped.
SIM card still works in phone but not in router. Is there a solution to fix this?

4 Reply

Sunshine

2022-09-26 03:47:18

Posts: 7370

Helpful: 1192

Solutions: 898

Stories: 0

Registered: 2018-12-17

Re:4G router disconnected

2022-09-26 03:47:18

@bretjermaine

Hi, may I have a screenshot of the Advanced->Status page and Advanced->Network->Internet page? We need to check the SIM card status and internet status etc. to lcoate where the issue is first.

In addition, what is the hardware and firmware version of the MR6400? and who is the SIM card carrier?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.