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EXTENDER CANNOT FIND WIFI NETWORK - CANNOT ENTER MANUALLY AS SECURITY TYPE IN NOT AN OPTION ON APP

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EXTENDER CANNOT FIND WIFI NETWORK - CANNOT ENTER MANUALLY AS SECURITY TYPE IN NOT AN OPTION ON APP

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

RGB01

2022-07-19 23:48:01

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2022-07-19

EXTENDER CANNOT FIND WIFI NETWORK - CANNOT ENTER MANUALLY AS SECURITY TYPE IN NOT AN OPTION ON APP

2022-07-19 23:48:01

Model: RE650

Hardware Version:

Firmware Version: AC2600 DUAL BAND MESH WIFI EXTENDER

The extender does not pick up the wif network I wish to extend. I tried to enter manually but it still does not detect it. The security on the wifi network is WPA2/WPA3-Enterprise. This is not an option on the app when connecting. How do I locate the wife network on the extender so that I can connect? I have it close to router and the network is visible on my laptop and phone.

1 Reply

Solla-topee

2022-07-20 07:34:06

Posts: 13704

Helpful: 2366

Solutions: 2035

Stories: 8

Registered: 2020-05-19

Re:EXTENDER CANNOT FIND WIFI NETWORK - CANNOT ENTER MANUALLY AS SECURITY TYPE IN NOT AN OPTION ON APP

2022-07-20 07:34:06

Hello @RGB01

Thank you for reaching out to us. Please try some suggestions here if extender can not find wifi network of your router :

What should I do if the range extender cannot find my host network?

May I know extender not find 2.4Ghz or 5Ghz network?

For 2.4Ghz Wi-Fi network, you could try change to Wi-Fi channel among Channel 1-11

For 5Ghz Wi-Fi network, you could try to change Wi-Fi channel to 5Ghz channel 36/40/44/48

If still the same, may I know the model of router, can you share a photo of router Wi-Fi settings, and also a page showing extender not seeing the Wi-Fi network?

Can extender see the other Wi-Fi network from your neighbor?

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EXTENDER CANNOT FIND WIFI NETWORK - CANNOT ENTER MANUALLY AS SECURITY TYPE IN NOT AN OPTION ON APP

EXTENDER CANNOT FIND WIFI NETWORK - CANNOT ENTER MANUALLY AS SECURITY TYPE IN NOT AN OPTION ON APP

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