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missing parental control and qos device feature from deco app

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missing parental control and qos device feature from deco app

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

jersut

2022-06-16 03:36:11

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Registered: 2022-06-16

missing parental control and qos device feature from deco app

2022-06-16 03:36:11

Tags: #Parental Control #Bandwidth Control/QoS

Model: Deco E4

Hardware Version: V2

Firmware Version: 1.5.4 build 2021101 Rel 75384

Hi I could not find the parental control and qos device feature for my deco e4 version 2.

i try to follow this https://www.tp-link.com/us/support/faq/1598/ and https://www.tp-link.com/us/support/faq/1601/

but could not find it in my app i can only see monthly report and managers.

Please see picture below:

i tried to check on the device if there is qos option but there is no option there

this is the build number

3 Reply

David-TP

2022-06-16 03:41:57

Posts: 12443

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Registered: 2020-04-14

Re:missing parental control and qos device feature from deco app

2022-06-16 03:41:57

@jersut

Hi, I think you might set Deco E4 under access point mode, parental control and Qos are not supported under access point mode.

How to check the working mode: under Deco APP>More>Advanced>Operation mode.

Best regards.

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jersut

LV1

2022-06-16 04:39:50

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Registered: 2022-06-16

Re:missing parental control and qos device feature from deco app

2022-06-16 04:39:50

Thanks David, Yes it is currently using access point mode since i got another router in front. if i change to router mode can i still get the dhcp from my original router?

David-TP

2022-06-16 05:49:53

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Re:missing parental control and qos device feature from deco app

2022-06-16 05:49:53

@jersut

Hi, if changing Deco to wireless router mode, Deco itself will get an IP address from the front router but the devices connected to Deco will get IP addresses from Deco.

Best regards.

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missing parental control and qos device feature from deco app

missing parental control and qos device feature from deco app

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