Connected to internet but devices say no internet connection

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Connected to internet but devices say no internet connection

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Binty

2022-05-19 07:32:40 - last edited 2022-05-23 03:46:27

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Connected to internet but devices say no internet connection

2022-05-19 07:32:40 - last edited 2022-05-23 03:46:27

Model: Archer MR600

Hardware Version: V2

Firmware Version:

We lost our 3 connection yesterday, think this was a 3 issue. It appears to be up and running again and our Archer MR600 says connected to internet, our devices are also wifi connected to the Tp link, but all say no internet. I removed the SIM card and put it into a mifi and it's working perfectly so it looks like the 3 signal is back fully and stable. I have tried unplugging the router and restarting a couple of times but no help, still everything lights up saying fully connected but wifi connected devices say no internet. I haven't got anything connected via a cable so unsure about that.

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Sunshine

2022-05-23 03:50:58

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Re:Connected to internet but devices say no internet connection

2022-05-23 03:50:58

@Binty

Hi, thank you very much for the feedback.

Could you please share with us a screenshot of Advanced->Status page and Advanced->Network->Internet page？

If internet status on the web interface shows connected but no internet access on any client devices, please try to Set DNS server on Advanced->Network->LAN Settings: Primart DNS: 8.8.8.8, Secondary DNS 8.8.4.4, then save and check if internet will work.

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Connected to internet but devices say no internet connection

Connected to internet but devices say no internet connection

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