Deco X20 slower than the modem its hardwired to

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Deco X20 slower than the modem its hardwired to

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco X20 slower than the modem its hardwired to
Deco X20 slower than the modem its hardwired to
2022-05-03 10:21:24
Model: Deco X20  
Hardware Version: V1
Firmware Version: 2.12.9

My Deco X20 is hardwired to my Cogeco modem (2 feet away).  The cogeco modem consistently gives me 300+MB on wifi, yet my X20 only ever gives me a max of 75MB.  i've tried rebooting the X20 but no change.  any ideas what could be throttling the x20?

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Re:Deco X20 slower than the modem its hardwired to
2022-05-07 06:38:19

  @Klegs welcome to the community.

May I know the model number of your Cogeco Wi-Fi modem?

Since Cogeco modem has Wi-Fi as well and it might be a modem-router combo, do you set up Deco X20 under wireless router mode or access point mode?

As for the speedtest from Deco X20, is the device connected to 5ghz or 2.4ghz since it is very likely the device is connected to the 2.4ghz now.

By the way, have you run a speed test under Deco APP>More>Test internet speed and how much speed you could get?

And Please also remember to check the QOS and make sure it is disabled or set to 1000/1000 m/s.

best regards.

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