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Archer VR2800 keeps dropping DSL sync

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Archer VR2800 keeps dropping DSL sync

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Joramun

2021-12-20 07:44:29

Posts: 1

Helpful: 0

Solutions: 0

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Registered: 2021-12-20

Archer VR2800 keeps dropping DSL sync

2021-12-20 07:44:29

Model: Archer VR2800

Hardware Version: V1

Firmware Version: 0.7.0 0.9.1 v006c.0 Build 210313 Rel.74106n

This device keep dropping VDSL sync

Located in Australia.

Superloop ISP.

How can this be fixed please?

Current DSL settings are:

VDSL2

Annex A

SRA enabled

1 Reply

TP-Link

2021-12-24 08:35:30

Posts: 6831

Helpful: 2994

Solutions: 536

Stories: 28

Registered: 2018-07-23

Re:Archer VR2800 keeps dropping DSL sync

2021-12-24 08:35:30

@Joramun

Hi, sorry for the delay.

If you are still troubled by the unstable DSL connection, could you please send an email to support.forum@tp-link.com with the following information:

1. How often did the DSL connection drop out?

2. Would the internet and DSL lights turn off during the disconnection?

3. Could you please send a screenshot of the advanced>status page after the internet dropped out?

4. Please also save the system logs on the VR2800 when the internet was disconnected.

Thank you very much and Merry Christmas.

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Archer VR2800 keeps dropping DSL sync

Archer VR2800 keeps dropping DSL sync

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